Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
3
Slow but ok.
on August 4, 2025
Posted by: Kmanme
[This review was collected as part of a promotion.] It's ok, gets job done. Screen lock is anoyiong. Slow and ready win the race.
Value
3
Response from Samsung USBy R&R, August 7, 2025
Hey Kmanme,
Thank you so much for sharing your wonderful review of your Galaxy A35 5G! We're thrilled to hear that the display clarity and battery life meet your needs. If you explore Device Care in your settings, you can easily boost your device's performance and speed. For better fingerprint response, try registering your fingerprint again or adding another one. There's a helpful online troubleshooting guide for fingerprint recognition, it includes the link below. We’re really happy to hear it's a great fit for you. Samsung—designed around you!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your wonderful review of your Galaxy A35 5G! We're thrilled to hear that the display clarity and battery life meet your needs. If you explore Device Care in your settings, you can easily boost your device's performance and speed. For better fingerprint response, try registering your fingerprint again or adding another one. There's a helpful online troubleshooting guide for fingerprint recognition, it includes the link below. We’re really happy to hear it's a great fit for you. Samsung—designed around you!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't make phone calls most the time
on August 4, 2025
Posted by: Chris817
[This review was collected as part of a promotion.] Galaxy ai is good but this particular phone not so much when calling out it says metro cant make this call try a third party source more then half the time
Value
2
Response from Samsung USBy R&R, August 7, 2025
Howdy Chris817,
Thanks for sharing your experience! The Galaxy A35 5G comes with trusty tools to keep you connected. Sometimes, a quick network reset or tweaking your SIM settings can keep things running smoothly — think of it as a little digital spa day. If your SIM card isn’t registered to your device, no worries, just give your carrier a shout. For more tips and tricks, check out the link below. We’re always happy to have you part of the Samsung family!
SIM card issues on your Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001620/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience! The Galaxy A35 5G comes with trusty tools to keep you connected. Sometimes, a quick network reset or tweaking your SIM settings can keep things running smoothly — think of it as a little digital spa day. If your SIM card isn’t registered to your device, no worries, just give your carrier a shout. For more tips and tricks, check out the link below. We’re always happy to have you part of the Samsung family!
SIM card issues on your Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001620/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Does the job
on August 4, 2025
Posted by: Blkguyphone
[This review was collected as part of a promotion.] This phone is good for day to day to use. Great storage and speed. App ability is tip top. I'd say the only issue issue i have is the poor camera. The camera takes really mid photos. Outside of that the Galaxy AI is a really cool tool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Decent Phone
on August 4, 2025
Posted by: Katy82
[This review was collected as part of a promotion.] Phone works, galaxy AI is ok. Finger print reader doesn't always work since it won't be at the bottom even though that is where it shows. When pressing finger print it is going to white off to the right side of the screen in the middle. I have to restart the phone for it then to work.
Value
3
Response from Samsung USBy R&R, August 7, 2025
Hi Katy82,
Your insight about the Galaxy A35 5G and fingerprint recognition helps us improve our products. Please check the link below for troubleshooting steps for your fingerprint. If you need further assistance, feel free to contact our Samsung Support Team. Thank you for your review. We're glad you chose Samsung.
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your insight about the Galaxy A35 5G and fingerprint recognition helps us improve our products. Please check the link below for troubleshooting steps for your fingerprint. If you need further assistance, feel free to contact our Samsung Support Team. Thank you for your review. We're glad you chose Samsung.
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great addition
on August 4, 2025
Posted by: Kam0207
[This review was collected as part of a promotion.] A great pick and a good addition in samsung line up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on August 4, 2025
Posted by: Lashall
[This review was collected as part of a promotion.] My Samsung galaxy has never let me down . Always reliable. I love my phone . I dropped my phone and part of my screen shattered but we are still going strong . Looking forward for my next Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is not as smooth as my not 10
on August 4, 2025
Posted by: Crying
[This review was collected as part of a promotion.] The texting is very OFF and does not write what i am typing . Very annoying. I have to go back several times to fix the spelling there's just too much to tell in let down compared to my notes 3-4-9&10 that I have had before this (thing) not really happy with it . I will problem sell or whatever this phone and just hook my note 10 back up. A year. Sry about the bad review but these 5g phones are a real bummer . I won't have another.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hey there,
We value your opinion of the Galaxy A35 5G. This device is designed to provide reliable performance, all-day battery life, and a bright, immersive display, making it ideal for staying connected, streaming, and handling everyday tasks. The 5G connectivity aims to offer faster speeds and smoother performance for downloads, streaming, and multitasking on the go. For messaging, the Galaxy A35 includes customizable keyboard settings, predictive text, and speech-to-text options to help make typing more efficient and personalized. Combined with its modern design and One UI experience, it offers a good balance of style, practicality, and speed. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We value your opinion of the Galaxy A35 5G. This device is designed to provide reliable performance, all-day battery life, and a bright, immersive display, making it ideal for staying connected, streaming, and handling everyday tasks. The 5G connectivity aims to offer faster speeds and smoother performance for downloads, streaming, and multitasking on the go. For messaging, the Galaxy A35 includes customizable keyboard settings, predictive text, and speech-to-text options to help make typing more efficient and personalized. Combined with its modern design and One UI experience, it offers a good balance of style, practicality, and speed. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, battery life isn't all that great.
on August 4, 2025
Posted by: Rach87
[This review was collected as part of a promotion.] The Samsung AI for the A35 5g, has helped me get everything done.
Value
4
Written by a customer while visiting Samsung US