Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
2
Disappointed
on August 1, 2025
Posted by: Samsungguy
[This review was collected as part of a promotion.] I'm very unhappy with this phone It takes forever to charge and switching between applications is super slow.
Value
2
Response from Samsung USBy R&R, August 1, 2025
Hi Samsungguy,
Thank you for taking the time to share your experience with the Galaxy A35 5G. This device was built to bring powerful features to everyday users, combining a smooth display, long-lasting battery life, and secure connectivity backed by Samsung Knox. We understand that seamless performance matters, especially when multitasking throughout the day. For best results, we recommend exploring the Device Care feature in your settings to optimize memory and app usage, which can help improve transitions and responsiveness. Additionally, adaptive charging settings are designed to support long-term battery health and may adjust charging behavior to align with your usage habits. We appreciate your feedback; it helps us continue evolving the Samsung experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy A35 5G. This device was built to bring powerful features to everyday users, combining a smooth display, long-lasting battery life, and secure connectivity backed by Samsung Knox. We understand that seamless performance matters, especially when multitasking throughout the day. For best results, we recommend exploring the Device Care feature in your settings to optimize memory and app usage, which can help improve transitions and responsiveness. Additionally, adaptive charging settings are designed to support long-term battery health and may adjust charging behavior to align with your usage habits. We appreciate your feedback; it helps us continue evolving the Samsung experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My A35 has been able to last for over a year now!
on August 1, 2025
Posted by: SlyMumz
[This review was collected as part of a promotion.] One of the best features of this A35 is the battery lasting for like 2 days. I also like the swipe screen screensaver feature is awesome. I am learning more and more each day about "Galaxy AI" features. I antisipate using Samsung Galaxy devices for many years to come and one day i plan on getting a Flip Z for sure.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A35
on August 1, 2025
Posted by: Dave1975
[This review was collected as part of a promotion.] Overall usage of the phone is good, with a few lackluster points.
The device is user friendly with slim side controls that are easily accessible.
On the other hand the phone does not have an auxiliary port to plug into and that limits the use for external audio. You have to connect with the Bluetooth option.
The device is user friendly with slim side controls that are easily accessible.
On the other hand the phone does not have an auxiliary port to plug into and that limits the use for external audio. You have to connect with the Bluetooth option.
Value
5
Response from Samsung USBy R&R, August 1, 2025
Hi Dave1975,
Thanks for sharing your thoughts on the Galaxy A35 5G! It’s great to hear that you’re enjoying the user-friendly experience and sleek design with accessible controls. The device is crafted for everyday ease and performance, and we love knowing it’s making a positive impact in your hands. While the A35 5G is streamlined for modern wireless functionality, many users have found Bluetooth audio to offer freedom and flexibility when on the go. It’s part of the evolving design that helps keep devices slimmer without sacrificing performance. We’re so glad you’re part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A35 5G! It’s great to hear that you’re enjoying the user-friendly experience and sleek design with accessible controls. The device is crafted for everyday ease and performance, and we love knowing it’s making a positive impact in your hands. While the A35 5G is streamlined for modern wireless functionality, many users have found Bluetooth audio to offer freedom and flexibility when on the go. It’s part of the evolving design that helps keep devices slimmer without sacrificing performance. We’re so glad you’re part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product takes great pictures!
on August 1, 2025
Posted by: SamsungFan4Life
[This review was collected as part of a promotion.] The camera takes great pictures. They are crisp and clear! The moving picture feature is so cool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's quick. Sound could be better.
on August 1, 2025
Posted by: Bdr1026
[This review was collected as part of a promotion.] I use my phone mostly for music. Social media and app management. Ai has flaws
Value
3
Response from Samsung USBy R&R, August 4, 2025
Hey there Bdr1026,
Hearing your feedback on the Galaxy A35 5G made our day. We’re proud of the sleek design and intuitive features you’ve highlighted. Thanks for being part of the Samsung family! We see you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hearing your feedback on the Galaxy A35 5G made our day. We’re proud of the sleek design and intuitive features you’ve highlighted. Thanks for being part of the Samsung family! We see you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY A35
on August 2, 2025
Posted by: Mountainman80
[This review was collected as part of a promotion.] My Galaxy A35 is a great phone with a lot of great features like the Galaxy AI features and the internal storage space it has with this phone. The many wallpapers you can choose from for free is amazing. Its download speeds and sophisticated features and options you have with this Galaxy AI phone is absolutely amazing. The Camera takes really great pictures almost like a professional camera. I really love this phone and recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around use
on August 2, 2025
Posted by: Jfkjfk1921
[This review was collected as part of a promotion.] In almost every category it works pretty well and I have found great enjoyment in the features that come with the phone such as a quick assemble wallet and for gaming it has a optimize setting to get the best gaming preforming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on August 2, 2025
Posted by: Ashley
[This review was collected as part of a promotion.] Great product and value. Easily accomplishes all tasks required for business and personal use. Love the Galaxy AI feature. Ample storage and high quality camera.
Value
5
Written by a customer while visiting Samsung US