Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Posted by: Nery Greenwolf
from Columbia, SC
Expertise:Expert
Verified Purchase:Yes
I swapped my Z Flip 5 with the A35. It's not as fast as I would've preferred but it works well. I absolutely love the battery in thia phone, I've been gone 2 days with one full charge. I honestly feel relieved to carry it with me everywhere without the fear of the battery running out. So far I'm loving it.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very helpful
on April 25, 2024
Posted by: Mschristine
[This review was collected as part of a promotion.] The Galaxy AI has made life a littlemore interestingfor both my professional & personal life. With Galaxy AI I feel like I have a personal assistant at the ready. I'm a Conservator Of An Estate, all spending must be accounted for. Im able to kkeep things organized.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The look of the phone
on April 29, 2024
Posted by: Lwoman
[This review was collected as part of a promotion.] Love the new update that they have now. Love the look of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on April 29, 2024
Posted by: SGEE87
[This review was collected as part of a promotion.] This is a very good phone with alot of new features. The upgrades are wonderful on the camera and the quality is great.
Value
4
Written by a customer while visiting Samsung US
Posted by: kimm
from FL
Expertise:Intermediate
Verified Purchase:Yes
This phone does not take pictures as well as previous samsung phones. The case is also very slippery, as it is plastic and no rubber. Since I paid full price for this phone, It is what it is
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, July 2, 2024
Good day Kimm,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy A35, however, without having more information regarding what you may be experiencing with your camera functionality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a35/buy/galaxy-a35-5g-128gb-unlocked-sm-a356ulvaxaa/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy A35, however, without having more information regarding what you may be experiencing with your camera functionality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a35/buy/galaxy-a35-5g-128gb-unlocked-sm-a356ulvaxaa/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Very comfortable, nice designed model.....
on July 29, 2024
Posted by: XxxMandyxxXgot4samsung
[This review was collected as part of a promotion.] This model is not terrible....it's a bit generic as far as features, but overall it has the absolute necessities on it. I appreciate the size. However, it has some glitches in it somewhere bc my drawer constantly opens on its own. It is very irritating and unhelpful when it opens all of my notifications and I am mid-screen typing or navigating another site/app and all these commands start happening.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Features for the Price!
on September 16, 2024
Posted by: DaPhoneGuru
from Brooklyn, New York
Expertise:Expert
I’ve been using the Galaxy A35 5G for a while now, and I’m really impressed! The battery life is excellent, and the phone is super easy to use. The software is smooth, with lots of customization options, making it easy to personalize to my liking.
The camera is a standout feature for me. For a phone that’s not flagship, the image quality is fantastic—sharp, clear, and detailed. I also love how responsive the operating system is. There’s barely any lag, which is great for multitasking or using apps.
The fact that it’s water-resistant and comes with strong glass protection on the front and back is a huge plus. It feels sturdy and durable, giving me extra confidence when I’m out and about. Overall, an amazing phone for the price!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product has great features
on April 27, 2024
Posted by: Nasonex
[This review was collected as part of a promotion.] This product has great features. The camera is amazing. Scream is amazing and the sound is spectacular. I like playing games on my phone and it has Lags.
Value
3
Response from Samsung USBy Social Commerce, April 29, 2024
Hello Nasonex, thank you for sharing your thoughts with us about your new Samsung Galaxy A35. We are so happy to hear how much you are enjoying the overall features and functionality of your new device. We have provided an article to help you with the slowness you are experiencing to help enhance your gaming experience. We have also included a link to the Samsung Support Team if you would like experience with any aspect of your device. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US