Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
3
This is a basic no-frills phone
on July 28, 2025
Posted by: Finpits
[This review was collected as part of a promotion.] I was looking for a basic phone and this is fine. Not a lot of bells and whistles, but that is to be expected in this price range. Shortcomings are call volume (when we put a call on speaker, even with full volume, it is hard to hear), camera quality (colors are muted, clarity not very good). But real problems are with phone overheating. Our car has no standalone GPS and uses phone nav apps. When my phone overheated (it was being used only for nav at that point), it created real problems. Also battery life is not good even with battery saver.
But the bottom line is that this is a basic, low-priced phone and it performs very well in that category.
But the bottom line is that this is a basic, low-priced phone and it performs very well in that category.
Value
3
Response from Samsung USBy R&R, August 4, 2025
Hi there Finpits,
Thank you for sharing your experience with your Galaxy A35 5G! It's perfectly normal for your phone to warm up a bit during regular use, and most likely, there's no need to worry. Whether you're using your phone, tablet, smartwatch, or earbuds, all Galaxy devices are designed to operate best within a certain temperature range. Sometimes they may feel warm, especially while charging, but this usually doesn't affect their performance or longevity. If your device feels unusually warm, especially when using features like GPS, you might want to try closing background apps to help keep it cool. For more helpful tips on how to keep your device running smoothly and at the right temperature, be sure to check out the online guide linked below. Also, please make sure you're using authentic Samsung charging cables and adapters for your battery. We're happy to hear your device works well for you, and we truly appreciate you reaching out and choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A35 5G! It's perfectly normal for your phone to warm up a bit during regular use, and most likely, there's no need to worry. Whether you're using your phone, tablet, smartwatch, or earbuds, all Galaxy devices are designed to operate best within a certain temperature range. Sometimes they may feel warm, especially while charging, but this usually doesn't affect their performance or longevity. If your device feels unusually warm, especially when using features like GPS, you might want to try closing background apps to help keep it cool. For more helpful tips on how to keep your device running smoothly and at the right temperature, be sure to check out the online guide linked below. Also, please make sure you're using authentic Samsung charging cables and adapters for your battery. We're happy to hear your device works well for you, and we truly appreciate you reaching out and choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, pictures, and memory!
on July 28, 2025
Posted by: Bodean
[This review was collected as part of a promotion.] Glaxcy has great AI features and memory! I am getting use to all the different variations of features in AI. I like them a lot!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy
on July 28, 2025
Posted by: Serenityblue29
[This review was collected as part of a promotion.] Absolutely love my phone..always have been an avid galaxy fan..this by far has the best features of any android I've had including the galaxy ai which is very helpful in my daily use as make use of this alot..haven't had any issues with this particular phone..so far so good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the speed of my phone.
on July 28, 2025
Posted by: Bbm1m1
[This review was collected as part of a promotion.] I love this phone and taking panoramic pictures. I enjoy gaming as well. Super fast reliable and never lags.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of the Galaxy A35 5G
on July 28, 2025
Posted by: JeffReview
[This review was collected as part of a promotion.] My Galaxy A35 5G performance has provided me with all I need. I'm a 73-year-old male that has experience in the IT field. Even though I'm not active in the field anymore, whenever I need a new app, I've never had any problem with installation or the performance of the application.
I would recommend this phone for anyone that doesn't need the high performance of the top tier phones.
They are having a sale on the Galaxy A36 5G, even though I don't need it I'm going to buy it also.
Can't wait to experiment with Galaxy AI.
I would recommend this phone for anyone that doesn't need the high performance of the top tier phones.
They are having a sale on the Galaxy A36 5G, even though I don't need it I'm going to buy it also.
Can't wait to experiment with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 28, 2025
Posted by: BillsMaviaman
[This review was collected as part of a promotion.] I use the phone for sports information and scores I'm on it for streaming information. I also use it for Facebook to keep up with family and friends. I also search for information with the Google function. I enjoy how fast and smooth it is for me to get to everything I'm interested in. Also use it to take pictures and the quality is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on July 28, 2025
Posted by: Crazydaddy0814
[This review was collected as part of a promotion.] We use our phones for daily use with lots of streaming use and texting. We have no reasons to complain about phones, they work really well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on July 28, 2025
Posted by: Pootie123
[This review was collected as part of a promotion.] I never have issues with this phone, but if I do I just need to restart typically. I view emails, read news, and play games, and also banking. The Galaxy Ai is a useful tool. I usually use Ai for searches.
Value
5
Written by a customer while visiting Samsung US