Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
5
Product has great features
on July 19, 2025
Posted by: Batooty95
[This review was collected as part of a promotion.] This phone has a smart feature for Bixby which is galaxy AI tool, helping me in many tasks I need and modify the image perfectly, I'm in love with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Affordable Phone
on July 19, 2025
Posted by: AvgPhoneUser
[This review was collected as part of a promotion.] This is good enough for daily routine, but the older it becomes, the more delays it gets. When a button clicked, sometimes it seems to be frozen. AI features may not fit to this device.
Value
3
Response from Samsung USBy R&R, July 21, 2025
Greetings AvgPhoneUser,
Thanks for checking out the Galaxy A35 5G! We're so glad to hear it's helping you get through your day. If you notice your device slowing down over time, it might just need a quick software update. To check for updates, swipe down with two fingers from the top right corner of your screen and tap the Settings icon. Then, just scroll to and tap Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If there's an update available, it will usually start downloading on its own, but sometimes you might need to tap 'Download now.' Once the download is complete, follow the on-screen instructions to install it. For more handy tips on updating your device, see “How to update your Galaxy phone or tablet.” If you need a hand or have any questions, our Samsung Support Team is always ready to help. We're grateful you chose Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thanks for checking out the Galaxy A35 5G! We're so glad to hear it's helping you get through your day. If you notice your device slowing down over time, it might just need a quick software update. To check for updates, swipe down with two fingers from the top right corner of your screen and tap the Settings icon. Then, just scroll to and tap Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If there's an update available, it will usually start downloading on its own, but sometimes you might need to tap 'Download now.' Once the download is complete, follow the on-screen instructions to install it. For more handy tips on updating your device, see “How to update your Galaxy phone or tablet.” If you need a hand or have any questions, our Samsung Support Team is always ready to help. We're grateful you chose Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung a35 5g
on July 20, 2025
Posted by: Dereck
[This review was collected as part of a promotion.] Great phone love the glass on both sides and galaxy ai. Wish it had wireless charging
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What makes a Samsung A35 what it is
on July 20, 2025
Posted by: Young420og
[This review was collected as part of a promotion.] I found the Samsung A35 so what it is I would say it has good high definition quality screen display and game playing to the greatest voice of its potential can I find you as a very useful asset to my daily life but I feel like there is something missing to my Samsung A35 and I just seem like I just can't put my finger on it what maked Samsung A35 is the high definition vibrant scream this display and I really enjoy being a Samsung customer for so long dad this would be her phone for vivid phone users with high quality playback
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone itself is okay, it's the layout I don't
on July 22, 2025
Posted by: BosSilence757
[This review was collected as part of a promotion.] The phone is nice and well worth the price. The only issue is the updates changing the layout. It's like having tk re-learn your phone after every update. The Galaxy AI, or Gemini comes in very handy.
Value
3
Response from Samsung USBy R&R, August 5, 2025
Hey there BosSilence757,
Thank you for sharing your experience with your Galaxy A35 5G! We know that updates can feel a bit different at first, but they often come with cool new features. With Samsung One UI 7, your phone gets smarter and easier to navigate! One big change is in the Notification and Quick settings. Now, these panels look a little different, and you can open them using gestures.
To see your notifications, just swipe down from the top left or the middle of your screen. To open Quick settings, swipe down from the top right. You can switch between the two by swiping left or right.
Want to combine these panels into one? No problem! Just swipe down from the top right corner, tap the pencil icon to edit, then go to Panel settings. Select "Panel view," and choose 'Together' to see both at once. Tap the Back icon and then Done, and you're all set!
Now, you can swipe down from any side of the top of your screen to view both Notifications and Quick Settings together.
For more tips and details about this update, check out the online resource “Samsung One UI 7 on Galaxy phones and tablets” linked below. Although your phone doesn’t have the full Galaxy AI features yet, you can still explore some smart AI options. Thanks for being part of the Samsung community — we really appreciate you!
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A35 5G! We know that updates can feel a bit different at first, but they often come with cool new features. With Samsung One UI 7, your phone gets smarter and easier to navigate! One big change is in the Notification and Quick settings. Now, these panels look a little different, and you can open them using gestures.
To see your notifications, just swipe down from the top left or the middle of your screen. To open Quick settings, swipe down from the top right. You can switch between the two by swiping left or right.
Want to combine these panels into one? No problem! Just swipe down from the top right corner, tap the pencil icon to edit, then go to Panel settings. Select "Panel view," and choose 'Together' to see both at once. Tap the Back icon and then Done, and you're all set!
Now, you can swipe down from any side of the top of your screen to view both Notifications and Quick Settings together.
For more tips and details about this update, check out the online resource “Samsung One UI 7 on Galaxy phones and tablets” linked below. Although your phone doesn’t have the full Galaxy AI features yet, you can still explore some smart AI options. Thanks for being part of the Samsung community — we really appreciate you!
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A35 5G
on July 22, 2025
Posted by: Love2Cook
[This review was collected as part of a promotion.] My most favorite phone is and will always be the Samsung Galaxy phones. I have the A35 5G and one day when I get the money I would like to try the S22, S52, and the stilice one. Oh and don't forget to try out the Galaxy AI it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a35 phone
on July 22, 2025
Posted by: girlygirl4You
[This review was collected as part of a promotion.] I like the phone but if you like to take a lot of pictures, then not your phone. The quality of the pictures are poorly. But other than that it's a great 5g phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing; well worth the price!
on July 22, 2025
Posted by: Thisguy
[This review was collected as part of a promotion.] My A35 is an amazing phone with TONS of amazing features! From customizing your wallpaper to the super-modern feel, this phone has it all! I am incredibly impressed with this phone, especially it's integration of AI!
Galaxy AI is an impressive feature that Samsung blended beautifully with their devices; I cannot tell you how much easier it makes getting tasks done.
Thank you, Samsung, for making such an awesome phone, with so much capability!
Value
5
Written by a customer while visiting Samsung US