Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
4
Only issue is apps crash after being minimized
on June 30, 2025
Posted by: Undeadted
[This review was collected as part of a promotion.] When I minimize apps they tend to crash and restart when I try to go back into them after no more then a minute.
Other then that this is a solid good phone for the price I paid for it.
Other then that this is a solid good phone for the price I paid for it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy a35 5g
on June 30, 2025
Posted by: Urukb13
[This review was collected as part of a promotion.] Galaxy ai. I love my galaxy a35 5g. It works great with my galaxy 6 classic watch. So many options just from using Samsung devices that work better together. For example, when I put my watch to sleep, my Samsung phone goes to sleep as well. Also my galaxy buds 2 auto swap depending on which device I use them with. I'm a new Samsung galaxy-only user after the experience of using Samsung devices together. The more Samsung devices I use together, the more EXTRA things they do together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 30, 2025
Posted by: Kiki28
[This review was collected as part of a promotion.] The phone is very useful i love using the phone the phone is excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and easy to learn.
on June 30, 2025
Posted by: Youngdrew
[This review was collected as part of a promotion.] Use my galaxy for work and social media and love the way it works for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Issues started after 6 months
on June 30, 2025
Posted by: Batricia
[This review was collected as part of a promotion.] The phone was charging, got to 100% and instantly my screen wouldn't touch. I couldn't even turn it off, reset or anything. Its glitching a lot and runs very slow.
Value
3
Response from Samsung USBy R&R, July 3, 2025
Hello Batricia,
Thank you for taking the time to share your experience with the Galaxy A35 5G. We truly appreciate the importance of smooth and reliable performance in your daily activities, especially regarding the responsiveness of the screen. Since the touchscreen serves as the main hub for navigation, we understand how unsettling it can be when it doesn’t respond as expected.
There are some straightforward solutions to help get your touchscreen back on track if it becomes unresponsive or frozen. For example, if your charger is worn out or faulty, it might not provide sufficient power to your device, leading to touchscreen malfunctions. In such cases, switching to a different, fully functioning charger can help prevent this from happening. Additionally, we recommend avoiding touchscreen use while the device is charging to ensure optimal performance.
To learn more about touchscreen behaviors and enhancements, please refer to the resource “Touchscreen experiences on a Galaxy phone or tablet.”
Your feedback is invaluable and assists us in refining and enhancing the Samsung Galaxy lineup to better meet our customers’ expectations. Various factors can influence how the touchscreen performs, and we're delighted that you’ve chosen a Galaxy device. It’s our goal to ensure you continue enjoying all its fantastic features. Your insights reinforce our dedication to bringing thoughtful innovations and reliable experiences that withstand the test of time. Thank you for being a part of the Samsung family!
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy A35 5G. We truly appreciate the importance of smooth and reliable performance in your daily activities, especially regarding the responsiveness of the screen. Since the touchscreen serves as the main hub for navigation, we understand how unsettling it can be when it doesn’t respond as expected.
There are some straightforward solutions to help get your touchscreen back on track if it becomes unresponsive or frozen. For example, if your charger is worn out or faulty, it might not provide sufficient power to your device, leading to touchscreen malfunctions. In such cases, switching to a different, fully functioning charger can help prevent this from happening. Additionally, we recommend avoiding touchscreen use while the device is charging to ensure optimal performance.
To learn more about touchscreen behaviors and enhancements, please refer to the resource “Touchscreen experiences on a Galaxy phone or tablet.”
Your feedback is invaluable and assists us in refining and enhancing the Samsung Galaxy lineup to better meet our customers’ expectations. Various factors can influence how the touchscreen performs, and we're delighted that you’ve chosen a Galaxy device. It’s our goal to ensure you continue enjoying all its fantastic features. Your insights reinforce our dedication to bringing thoughtful innovations and reliable experiences that withstand the test of time. Thank you for being a part of the Samsung family!
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! I will only buy samsung!
on June 30, 2025
Posted by: Jdbologna
[This review was collected as part of a promotion.] It is fast, has a ton of memory. It is easy to use. Love galaxy Ai. Exactly what I expect from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Has has a large screen in pretty decent pictures.
on July 1, 2025
Posted by: Cfirst
[This review was collected as part of a promotion.] I use my phone to play games, stream movies, and to keep in touch with family
Value
3
Response from Samsung USBy R&R, July 3, 2025
Hello Cfirst,
Thank you for sharing how the Galaxy A35 5G supports your entertainment and communication needs. It’s wonderful to hear you’re enjoying the spacious screen and photo capabilities while staying connected and entertained. We’re always working to deliver even more innovative features to elevate your experience further.
We appreciate you being part of the Samsung community and hope your Galaxy device continues to bring you moments of enjoyment and connection. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how the Galaxy A35 5G supports your entertainment and communication needs. It’s wonderful to hear you’re enjoying the spacious screen and photo capabilities while staying connected and entertained. We’re always working to deliver even more innovative features to elevate your experience further.
We appreciate you being part of the Samsung community and hope your Galaxy device continues to bring you moments of enjoyment and connection. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Multi uses
on July 1, 2025
Posted by: Lovegalaxy
[This review was collected as part of a promotion.] I use my Samsung galaxy phone for both personal and work. I keep all my work and personal details in alarms, notes and calendars. I stream videos, listen to music and video chat with my kids and grands. I use Galaxy AI to research any questions that crop up, recipes for meal ideas, banking, bill paying, shopping and communicating through phone, text and email.
Value
5
Written by a customer while visiting Samsung US