Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
4
Overall good phone
on April 29, 2024
Posted by: BJB2024
[This review was collected as part of a promotion.] Overall this phone is a good phone but sometimes it has a mind of its own. It overheats occasionally during extended use
Value
4
Written by a customer while visiting Samsung US
Posted by: NWSlouch
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
I'm not a power user by any means but does what I need it to do. One main drawback is terrible battery life, charge will not last a day. Main app in use would be streaming Pandora on Android Auto. Rarely use navigation.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Social Commerce, July 8, 2024
Aloha NWSlouch,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: kenhi
from hawaii
Expertise:Intermediate
Verified Purchase:Yes
a giant step back. i had the a23, so easy to load music and video using usb connection.
now new connection cable, double type c ends. can't download/transfer/sync any files from desktop.
now new connection cable, double type c ends. can't download/transfer/sync any files from desktop.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 26, 2024
Greetings Kenhi,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can download Smart Switch to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device. Smart Switch can transfer your data using a USB cable, Wi-Fi, or computer. From A35 - 1. From Settings, tap Accounts and backup > Transfer data for device setup. 2. Follow the prompts and select the content to transfer. From A23 - From Settings, tap Accounts and backup > Bring data from old device. 2. Follow the prompts and select the content to transfer. For your convenience, I have included a link to your device manual for your records. If you would like any further assistance or if you have any questions for us, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/owners/app/smart-switch
https://www.samsung.com/us/support/answer/ANS00047089/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can download Smart Switch to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device. Smart Switch can transfer your data using a USB cable, Wi-Fi, or computer. From A35 - 1. From Settings, tap Accounts and backup > Transfer data for device setup. 2. Follow the prompts and select the content to transfer. From A23 - From Settings, tap Accounts and backup > Bring data from old device. 2. Follow the prompts and select the content to transfer. For your convenience, I have included a link to your device manual for your records. If you would like any further assistance or if you have any questions for us, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/owners/app/smart-switch
https://www.samsung.com/us/support/answer/ANS00047089/
Written by a customer while visiting Samsung US
Customer Rating
2
Good screen and sd card slot
on August 12, 2024
Posted by: Jorkinmybork
[This review was collected as part of a promotion.] Gets hot, battery life is quite bad, and quite slow.
Speaker during calls isn't loud enough
Couldn't recommend
Value
2
Response from Samsung USBy Social Commerce, August 13, 2024
Aloha,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Also take a look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. If you would like to share any other feedback with us or if you have any questions or us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Also take a look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. If you would like to share any other feedback with us or if you have any questions or us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A32 5G
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Galaxy for everthing!!! Emails, photos, bank info, credit cards, contacts,.....and it is a beast for storage space and working order! I love my phone! Takes beautiful pics and streams perfect shows! I have had this phone for years and it's in perfect condition. Would I up grade to an A1....you bet I would if it was free!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still learning how to use it!
on July 29, 2024
Posted by: Tucterry
[This review was collected as part of a promotion.] It's faster than my old phone. Pics are better. It's very big and easy to see everything. I'm over 60 and still getting used to it. So I'm still figuring it out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI super phone Galaxy A35
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI works so good beautiful phone loved it. Great support and quick charge . Good camera and great phone. Great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a good cost for its quality
on May 13, 2024
Posted by: Dimlighter
[This review was collected as part of a promotion.] I use this phone for the occasional gaming, streaming videos and movies, and listening to music
Value
4
Written by a customer while visiting Samsung US