Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
2
Very leggy. Does not move fast.
on June 30, 2025
Posted by: Jensons
[This review was collected as part of a promotion.] Storage isn't good. Phone is always lagging, or going slow.
Value
2
Response from Samsung USBy R&R, July 1, 2025
Howdy Jensons,
Thank you for sharing your insights about the Galaxy A35 5G. We recognize the importance of having a device that suits your dynamic lifestyle, and your feedback on performance and storage is greatly appreciated. Your observations play a crucial role in helping us enhance our products to meet the diverse needs of Galaxy users better.
To manage your device’s performance effectively, consider utilizing the Device care feature. It offers a comprehensive view of your battery, storage, and RAM. Additionally, you can optimize your phone or tablet automatically for improved speed and efficiency. The Quick optimization tool enhances your device’s performance by identifying apps that may be consuming excess battery, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background applications.
Optimizing your device is straightforward. Go to Settings, swipe to the Device care section, select Optimize now, and then tap Done. Our team is dedicated to crafting experiences that seamlessly integrate advanced features, swift performance, and dependable usability across the Galaxy lineup. We invite you to continue exploring the innovations that Galaxy has in store, all designed to enhance convenience and performance in your daily life. Thank you for being a cherished member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights about the Galaxy A35 5G. We recognize the importance of having a device that suits your dynamic lifestyle, and your feedback on performance and storage is greatly appreciated. Your observations play a crucial role in helping us enhance our products to meet the diverse needs of Galaxy users better.
To manage your device’s performance effectively, consider utilizing the Device care feature. It offers a comprehensive view of your battery, storage, and RAM. Additionally, you can optimize your phone or tablet automatically for improved speed and efficiency. The Quick optimization tool enhances your device’s performance by identifying apps that may be consuming excess battery, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background applications.
Optimizing your device is straightforward. Go to Settings, swipe to the Device care section, select Optimize now, and then tap Done. Our team is dedicated to crafting experiences that seamlessly integrate advanced features, swift performance, and dependable usability across the Galaxy lineup. We invite you to continue exploring the innovations that Galaxy has in store, all designed to enhance convenience and performance in your daily life. Thank you for being a cherished member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Why I love the A35 5G as a mid-range device.
on June 30, 2025
Posted by: Softwave
[This review was collected as part of a promotion.] I love the Galaxy A35 5G so much because it wasn't cheap nor expensive, if anything I'm still finding new things that comes to the Galaxy A35 5G. I would definitely recommend this and the other A series for those not wanting to spend well over Premium prices, it's good for those on a tight budget. Whoever sees this review please recommend the A series to those on a tight budget, they won't be disappointed by how well it performs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Beautiful picture taking bur my photo gallery Just
on June 30, 2025
Posted by: Get2it
[This review was collected as part of a promotion.] Like the galaxy Ai feature upgrade it comes in handy for school. Can't wait for the new version. The galaxy camera did decide to erace my phot gallery for some reason though
Value
3
Response from Samsung USBy R&R, July 1, 2025
Hey Get2it,
Thank you for sharing your insights on the Galaxy A35 5G! It’s wonderful to hear how its enhanced features are supporting you in your studies and that you’re looking forward to future updates. While this model doesn’t specifically include Galaxy AI, it does offer smart functionalities through Gemini, paired with the latest One UI 7.0 update and Google Assistant, to help you stay organized and productive.
We appreciate your feedback regarding the photo gallery, and it’s great to know you still find value in the camera and its daily performance. There might be a silver lining regarding your photos! If you have Samsung Cloud enabled on your device, your images could be backed up there. You can easily access your Cloud data on a PC through any web browser. However, we recommend using Chrome for the best experience.
To get started with Samsung Cloud on your computer, simply open your preferred web browser and head to the Samsung Cloud website. Click on “Sign in” and enter your Samsung account credentials. You may need to complete two-factor authentication, so please follow the prompts. If you’re uncertain about your account details, you can select “Find ID” after clicking “Sign in.”
For more comprehensive guidance on accessing your cloud backups, check out the section titled “Access your device backups in Samsung Cloud.” We’re proud to support you on your journey! Thank you for being a valued member of the Samsung family.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy A35 5G! It’s wonderful to hear how its enhanced features are supporting you in your studies and that you’re looking forward to future updates. While this model doesn’t specifically include Galaxy AI, it does offer smart functionalities through Gemini, paired with the latest One UI 7.0 update and Google Assistant, to help you stay organized and productive.
We appreciate your feedback regarding the photo gallery, and it’s great to know you still find value in the camera and its daily performance. There might be a silver lining regarding your photos! If you have Samsung Cloud enabled on your device, your images could be backed up there. You can easily access your Cloud data on a PC through any web browser. However, we recommend using Chrome for the best experience.
To get started with Samsung Cloud on your computer, simply open your preferred web browser and head to the Samsung Cloud website. Click on “Sign in” and enter your Samsung account credentials. You may need to complete two-factor authentication, so please follow the prompts. If you’re uncertain about your account details, you can select “Find ID” after clicking “Sign in.”
For more comprehensive guidance on accessing your cloud backups, check out the section titled “Access your device backups in Samsung Cloud.” We’re proud to support you on your journey! Thank you for being a valued member of the Samsung family.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A35
on June 30, 2025
Posted by: SBALWCotton
[This review was collected as part of a promotion.] Great product! bought for the main fact that it would connect to my hearing aids. I use it for everything including fb, texting, camera, budgeting, pics among other things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I Love this Phone
on June 30, 2025
Posted by: Chanceme
[This review was collected as part of a promotion.] I love this phone, but I wish the camera was a bit clearer.
Galaxy AI is the future..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better upgrade from my last phone
on June 30, 2025
Posted by: Krispy0
[This review was collected as part of a promotion.] Other than my basic uses (email, social, games, etc), this phone is better than other Galaxy A series that I had. My only issue is the camera, for the 50 MP is great, but can't zoom is an absolute bummer. Using the Micro SD card slot is great for extra storage for music, videos, and other things (I do wish the Galaxy S Series still have the Micro SD slot). When something catches my attention, like an item, or to see if a picture is real or edited, I can use the Galaxy AI to assist me, by identifying the price & website of the item, or if the picture is legit or altered. The battery life is almost the same, but when I'm playing games, it runs smoother & faster.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Its great til the updates ,it became slow
on June 30, 2025
Posted by: ChrisC
[This review was collected as part of a promotion.] Love my device. Would love it more for 500. The camera is the best
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy Al .
on June 30, 2025
Posted by: Abuelo
[This review was collected as part of a promotion.] This is the 3rd one I have.
Iam always comfortable whit i
Iam always comfortable whit i
Value
5
Written by a customer while visiting Samsung US