Customer reviews from ATT.com
Beats - Refurbished Excellent - Flex Wireless Earphones - Flame Blue
Average customer rating
1.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
3
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
36
15%of customers recommend this product.
(
5 out of
33)
Customer Reviews for Beats - Refurbished Excellent - Flex Wireless Earphones - Flame Blue
Posted by: ryryguy
from los angeles, ca
Verified Purchase:Yes
item wouldn’t even turn on
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
It would not charge at all. Had to take back to th
on April 28, 2025
Posted by: Anonymous
Verified Purchase:Yes
Didn't work at all,wouldn't charge
Written by a customer while visiting ATT.com
Posted by: Anonymous
from OKC
Verified Purchase:Yes
I wouldnt recommend: didnt pair with any of my phones
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: DAVE NC
Verified Purchase:Yes
It does not work. The battery appears to be dead and will not charge. I want to return it for a working model. It was brand new out of the box.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Unsatisfied234
Verified Purchase:Yes
Did not work and have not received a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: TinkaT
from Ibdy
Verified Purchase:Yes
They’re better than the belk ones. The batter life is good on them
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mayah
Verified Purchase:Yes
These did not work at all. They would not come on. After contacting beats the warranty ended days before the purchase. ATT could not help either. They suggested I order a new pair and return the original ones and those also did not work.
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 5, 2025
We’re really sorry to hear about the trouble you’ve had with your Beats Flex earphones. We know how frustrating it can be when a product doesn’t work as expected. While Beats warranty support is managed by the manufacturer, we always want to ensure you have a great experience with your purchase through AT&T. Our team is here to help explore all available options, including returns or exchanges within our return policy timeframe. https://www.att.com/wireless/return-policy/
Written by a customer while visiting ATT.com
Posted by: PPTorres
from New York, NY
Verified Purchase:Yes
I love these headphone, they are good audio sound. I like they can turn off but the magnet the button helps skip ahead. They're sleek and they hang on my neck when I'm not using them..
I would recommend this to a friend!
Written by a customer while visiting ATT.com