Customer reviews from Hoover
Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Average customer rating
3.9
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
95
4 Stars
23
3 Stars
8
2 Stars
11
1 Star
26
76%of customers recommend this product.
(
104 out of
137)
Customer Reviews for Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Customer Rating
5
Best multipurpose tool, especially for homes with pets!
on February 23, 2024
Posted by: Chaverde57
from Clovis, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Two puppies going in and out of the house dramatically increased our need for a multi-use machine to pick up fur and dirt between regular house cleaning days. This Hoover ONEPWR Emerge Complete does the job for us perfectly! It waits patiently in the corner of the craft room on its charging station. We just turn it on and go over the floor with ease...in minutes! It easily configures to reach corners and furniture. The house stays looking freshly vacuumed every day. And it doesn't feel like a chore; with no electrical cords to roll up, clean up is a breeze. The brushes pick up dog fur and all the leaves and dirt our dogs drag into the house. The two batteries charge quickly. But for our 1300 square feet of floor and our furniture, one battery provides all the power needed to complete a whole-house sweep. Of all the products we've tried over the last 30 years, this machine is by far the best value for the money.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Poor suction, poor pet hair cleaning, returning the machine.
on July 21, 2024
Posted by: Unhappy Customer
from San Jose, CA
Verified Purchase:No
We have hardwood floors and rugs in our apartment. We also have one short hair dog. This vacuum requires twice the passes to get a less quality clean than other vacuums. I don't recommend buying.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, July 23, 2024
Thank you for taking the time to share your feedback. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Mike
from Toledo, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this Cordless stick and tower recently and it is the best investment I have made in a very long time. It just works! It does the job and is so handy. Easy to carry, I take it with me all around the house. Easy to clean I don't wait until later but right after the job. The stand keeps it charged and always ready. I unreservedly recommend this device. Even though I was incentivized by a monetary thank you for a review, I have given an unbiased opinion. The reward just over came my inertia.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
Product not made to last
on December 19, 2024
Posted by: VH
from Tampa
Verified Purchase:No
this was good when it was new, but after 6 months battery started to hold shorter and shorter charge and 1 year only 5 mins of use. Then the hose on the vacuum head is all cracked as shown by other reviews. Will not be buying Hoover again. Such a disappointment after spending a lot of money for a product. My no brand corded vacuum lasted longer for fraction of the cost and its still going. Hoover what happened to the quality products you used to make?
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 22, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Emerge Cordless Stick Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Val
from Orlando, florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love that is cordless but the battery doesn't last too long. I have to charge it twice to complete all the apartment. The attachments are awesome and helps a lot with the different spaces that you have at home
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Housing cracked
on January 27, 2025
Posted by: Vanvac
from Undisclosed
Verified Purchase:No
The vacuum is convenient in theory. Cordless so you should be able to quickly zip around and vacuumed when needed. However, the housing on the main stick that comments from the head to the cannister has cracked simply from normal use exactly like in the photographs on this website. The vaccum is no longer usable and it's upsetting as there doesn't even seem to be a way to fix it. It was also a gift so I can't even try to take it back to the store.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 29, 2025
Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Emerge Cordless Stick Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some assistance. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
I wouldn't waste my money on this product
on July 23, 2024
Posted by: Sam
from Missouri
Verified Purchase:No
It has very low suctioning. The rollers broke 3 months after purchase. And the battery is going out on it.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, July 29, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Emerge Pet with All-Terrain Dual Brush Roll Nozzle. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
I would buy this product that Vanesa Amaro recommended
on April 23, 2024
Posted by: M
from SAN Antonio TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I saw this on a house cleaning tip social media account and I gave it a try. It does excellent job for my long haired cat and I. It is perfect for a one bedroom apartment with both carpet and wood floors. I love the led light and how easy it is for maintenance. I enjoyed the Hoover videos I found. It was easy to set up and get it in action.
I would recommend this to a friend!
Written by a customer while visiting Hoover