Customer reviews from Hoover
Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Average customer rating
3.9 out of 5
3.9
(163 Reviews)
Open Ratings Snapshot
Rating breakdown 163 reviews
5 Stars
95
4 Stars
23
3 Stars
8
2 Stars
11
1 Star
26
76%of customers recommend this product. 
(
104 out of 137
)
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Customer Reviews for Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Customer Rating
4 out of 5
4
Surprisingly Useful.
on December 25, 2022
Posted by: AshleyH
from Shelton, WA
Verified Purchase:No
[This review was collected as part of a promotion.] I've always been a bit of a skeptic when it comes to cordless vacuums but the Hoover Onepwr Emerge changed my mind! I'm still surprised just how much more I vacuum with this stick vac. I find myself grabbing it for quick little clean ups around the house. I have two chihuahuas who shed constantly and I've found that this vacuum is great for getting the hair up off the hard flooring. I used to constantly sweep but not so much anymore. I live in a 1,100sqft house that is about half carpet and half hard flooring and I've found that it works best on the hard floors. Its good for a quick little freshen up on carpets but by no means does it replace a full size standard upright vacuum. The power and suction just isn't the same. With that said I can do a quick clean of the entire house without the battery going dead but after about 20 minutes on high power it will die. Another thing that I really enjoy using on this vacuum is the different functions. I really like that I can change the power level with a quick push of the + or - button. I found that I can vacuum smaller entryway rugs without the vacuum completely sucking the rug up into the brush roll. Also it has the perfect profile for cleaning under furniture. I can clean under just about anything. Overall I think this a great cordless stick vac! I'm very impressed with it however I took away one star because I wish the battery lasted just a bit longer.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2 out of 5
2
Would not buy again
on January 28, 2024
Posted by: Bran
from Undisclosed
Verified Purchase:No
Vacuum worked fine for 6 months. Then the brush stopped working ,doesn't roll. Can't find a replacement brush on this website or anywhere online to even try and replace it.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwrhooverpwrFebruary 1, 2024
Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Cordless Stick Vacuum. We will ensure that these comments are forwarded to the appropriate department. If you require additional customer service, please do not hesitate to contact us at Hoovercustomersupport@ttifloorcare.com so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
4 out of 5
4
So Handy and Convenient
on February 2, 2024
Posted by: Jessi
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first time buying a cordless vacuum. I have had it for about a month now and am very happy with it. I have 4 very young kids, a dog, and we live on a farm. It is used every single day. Sometimes more than once a day. The suction quality is good, not great. However, the convenience and ease of being able to quickly use this vacuum makes up for it in my opinion. It can be pulled out in minutes, is lightweight, compact to store, and has very good battery life. I use this vacuum on mostly hard floors. It does work better on hard floors than carpet. I was searching for a cordless vacuum that could do both floors but especially good for hard floors, so I am happy with it. You are also able to adjust the suction power which is helpful on different floors. The battery life is very good so far. I have a 2700 sq ft house and am usually able to do all of it on one full charge. I LOVE that this vacuum can stand on its own. That is not a feature in all cordless vacuums but was a feature I was specifically looking for. One negative thing that I have to say about this vacuum is that the buttons to detach the head and attachments do not operate very easily. I have a very hard time detaching them and often have to ask my husband for help. He even has a hard time with it. I would suggest Hoover goes back to the drawing board on that part of it, but I am otherwise very happy with the vacuum.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
4 out of 5
4
I love this vacuum!!
on May 20, 2023
Posted by: Karin
from Follansbee, WV
[This review was collected as part of a promotion.] This is one of the best vacs I have ever owned. The battery life is excellent. I tried it on all my difficult areas!! From the car to the outdoor carpet it was fantastic. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
3 out of 5
3
Battery loses charge
on February 2, 2023
Posted by: Raphaela
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product works well. The battery does not hold a charge for very long. Wish it came with 3 batteries so one can be a backup while one be is being charged
Response from HooverBy hooverpwrhooverpwrFebruary 7, 2023
Thank you for taking the time to share your feedback regarding your One Power. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Love this vacuum
on November 19, 2023
Posted by: Minnie
from Kenner, La
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have an Aussie/husky mix dog and this vacuum does the trick! It picks up so much hair. The light on the vacuum helps you see the dust and dirt on the floor. The extra battery is definitely a plus. We can clean our entire 2100 sq ft house with the vacuum without it dying. Love it!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
4 out of 5
4
Function
on December 30, 2023
Posted by: MamaEcho
from Spokane WA
Verified Purchase:No
Charged up nicely.The wheels rolls smoothly over carpet and large tile floors.Great for stairs.Easy to dump the canister. Easy for my 8 &10 yo to use. Wish the battery pack was attached to wall mount.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2 out of 5
2
I don't recommend
on May 3, 2024
Posted by: Cat
from Big Lake, TX
Verified Purchase:No
It won't clean my rugs. It spits out any pet hair. It does good with dirt and anything other than pet fur. I have 3 shedding dogs and 2 shedding cats. I'm highly disappointed in this product. I do love how it stands on its own though.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwrhooverpwrMay 10, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Emerge Pet with All-Terrain Dual Brush Roll Nozzle. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
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