Customer reviews from Hoover
Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Average customer rating
3.8
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
96
4 Stars
24
3 Stars
11
2 Stars
13
1 Star
33
73%of customers recommend this product.
(
107 out of
147)
Customer Reviews for Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Posted by: Val
from Aiea, Hi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have 4 dogs and mainly wood floor with a few area rugs. This vacuum sucks up dog fur on both surfaces really well. I normally use the lowest settings and for my 800 sq ft home, i can get a good 3-4 runs with the vacuum. Charging is also quick.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Farmer's wife
from Southwest Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been happy with all of the Hoover battery powered vacuums I have, including the Linx and the Evolve. I was tempted to try another company's vacuum. I was not especially impressed. Then I saw that Hoover had improved upon the Evolve(that I already like) and also had a new model, the Emerge. I made the decision to get the Emerge to try all of the features including using the hose to reach high places and also the small rotating head attachment that works well on stairs and upholstery . The fact that it is able to stand up is huge. Who wants a vacuum that can't stand up for an even a moment? The double roller works well, especially on smooth floors. The only thing that I am not at all happy with is emptying the dirt bin. Removing the bin is awkward and messy to clean. The Evolve bin is so much easier to clean. I was always impressed at how easy the Evolve was to clean. We live on a farm and I vacuum the downstairs of our house (6 large rooms) every morning. Then I vacuum the back entrance and kitchen once again during the day after dirt has been brought in on the shoes of family members. So I do empty the vacuum a few times a day, making cleaning the messiness of this dust bin a big deal. For that reason, I am disappointed that I didn't make the decision to get the improved version of the EVOLVE, instead of the EMERGE. The foam filter on the Emerge is more difficult to wash than the older filter in the Linx and Evolve and it takes a very long time to dry. Although this vacuum has many nice features, I wish that it was easier to clean. I am still happy with how well the Hoover vacuums pick up dirt, both on smooth floors and carpet. To make life easier I have a vacuum cleaner on each floor of the house and one in the basement.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Joeman
from Watchung nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love light weight, ease of use, charge batter 2 ways, stand alone feature.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
The vacuum is not good for getting close to edges of walls/b
on June 18, 2023
Posted by: Dar
from Eden MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not good for getting close to walls or baseboards. From the side or in front. Does not pick up cat hair from carpets. I don't like the size of the dust bin, doesn't hold much. I returned for a refund.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, June 20, 2023
Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Complete. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Low suction power
on May 17, 2024
Posted by: Zoe
from Los Angeles
Verified Purchase:No
Doesn't have a good suction power. You need to stay a little bit longer just to remove dirt and dust on the carpet.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, June 4, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Emerge Cordless Stick Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Last Hoover Product I will buy
on November 27, 2024
Posted by: Shopping for a new Vacuum company
from Chicago, IL
Verified Purchase:No
This worked well for about 10 months of light-moderate use until the grey hose in the brush-roll head split. Anything you vacuum up with it gets spit back out onto your floor. You cannot purchase a new brush head and there is no way to repair or replace this part. Considering the same thing happened with my previous Hoover Stick Vac. I will not be purchasing another one.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 4, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Emerge Pet with All-Terrain Dual Brush Roll Nozzle. We want to ensure that you are getting the best product performance and would like to provide you with some assistance. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Melody
from Arlington Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was looking for something to use for things off the floor mostly but this is very awkward and feels heavier than stated. The wand isn't long enough for what I needed either.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 30, 2023
Thank you for taking the time to share your feedback regarding your Onepower Emerge Cordless Stick Vacuum We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Allison
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works great on hardwood floors. We decided not to use it on carpet or anything that takes a lot of power. We use it for quick pick ups and sweeping up.. I feel it's good for just that.
Written by a customer while visiting Hoover