Customer reviews from Hoover
Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Average customer rating
3.8
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
95
4 Stars
24
3 Stars
11
2 Stars
12
1 Star
30
74%of customers recommend this product.
(
106 out of
144)
Customer Reviews for Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Customer Rating
1
on January 6, 2026
Posted by: Stephen
Bought sept 18 and now head doesn't work keep stopping bad bearings squeal loudly
Response from HooverBy Corinne L., Hoover Customer Support, January 8, 2026
Thank you for taking the time to share your feedback regarding ONEPWR Emerge Pet. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Great at first but very disappointing overall
on January 10, 2026
Posted by: Tj87ExHooverFan
Gender:Male
What has happened to you Hoover?
Recieved new as a gift over the summer of 2025. Initially was very impressed with the versatility and ease of use, now 7 months later, the hose split on the floor attachment and vacuum is basically unusable for vacuuming around the house. Very disappointed with Hoover quality control.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, January 12, 2026
Thank you for sharing your experience with your ONEPWR Emerge. We’re sorry to hear about the issues you’ve encountered.Please contact Hoover Customer Support at 1-800-944-9200 for assistance with troubleshooting or available warranty options. Warm regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Failure
on January 16, 2026
Posted by: Dolphin3
Gender:Male
This product is not worth the money. The vaccum Attachment does not last. I have had two, both with the same problem. Hair build up behind the plastic gear which causes heat build up and eventually failure.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, January 30, 2026
Thank you for taking the time to share your feedback regarding ONEPWR Emerge Cordless Stick. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Great suction, some parts cheaply made
on January 20, 2026
Posted by: Lorired411
Fell in love with my cordless hoover at the start. The powerful suction was amazing.It lifted the dirt and dust right from the bottom of the carpet. However, after maybe close to a year of having the hoover, one of the wheels fell off the power nozzle. I was amazed at how quickly it was replaced by the warranty. However, the second brand new hoover I had fell apart quite quickly.
Written by a customer while visiting Hoover
Posted by: Mike
Verified Purchase:Yes
Overall it's a decent vacuum. The second battery is a must for even medium sized areas. Suction is good overall. The floor attachment is great, but I've seen enough reviews about the hose being brittle and breaking that I try to be as gentle as possible with it. I've found the pet attachment to be pretty useless. I probably wouldn't buy this again.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, February 19, 2026
Thank you for your feedback. We’re glad to hear you’re satisfied with the suction and floor attachment, and we appreciate your honest comments about the battery, hose, and pet attachment.
Your input is valuable and will be shared with our product team. Thank you for taking the time to leave a review and for choosing Hoover. ~ Warm Regards, The Hoover Team
Your input is valuable and will be shared with our product team. Thank you for taking the time to leave a review and for choosing Hoover. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
4
Better than expected!
on January 31, 2026
Posted by: Tamincanada
from Ontario, canada
Gender:Female
Wow cleans just as well as my corded vacuum. Picks up hair on carpet! & The battery lasts pretty long. The only neg is the cup is small. Cleaning the filter is tedious & needs to be changed often. But still good suction- 1 yr later
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, February 3, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your ONEPWR Emerge Cordless Stick and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your ONEPWR Emerge Cordless Stick and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Lower Flex hose will crack and split!
on February 1, 2026
Posted by: Chris
from New York
Gender:Male
Was happy with the vacuum until the lower suction hose that attaches to the floor head cracked and split all over. Now it’s useless and Hoover doesn’t sell a replacement part for it! Go figure!
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, February 5, 2026
Thank you for your feedback. We’re sorry to hear about the issue with the lower suction hose and appreciate you bringing this to our attention.
Please contact us byt this hoovercustomersupport@ttifloorcare.com
for additional support options. ~ Warm Regards,The Hoover Team
Please contact us byt this hoovercustomersupport@ttifloorcare.com
for additional support options. ~ Warm Regards,The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Sucks well.. Only had 1 month. cleaning part sucks
on February 6, 2026
Posted by: mommason
Gender:Female
We bought the vacuum in Jan. 10, 2026 and I will start with the positive and go from there. It has great suction.It has nice attachments etc. My complaint is when you try to clean it and empty the hair/dirt the top part don't stay together you have to hold on tight so it don't fall apart. The dirt cup filter black part falls out very easily. It falls on the floor. It's hard to hang on to. I guess in that sense it's terrible. I just wanted to company to work on fixing that part on the next product they make. I get so mad when I have to empty the filter cup where the cyclone tube it's the black part that is the troubled part. I know there is nothing I can do, but wanted the company to know what's NOT the BEST functioning part of the vacuum. I hate to do bad reviews, but it becomes frustrating when you buy something and have troubles from the get go.
Response from HooverBy Corinne L., Hoover Customer Support, February 10, 2026
Thank you for taking the time to share your feedback regarding your vacuum. We want to ensure you’re getting the best product performance and encourage you to visit our Hoover Support Library at https://hoover.com/pages/product-support-library
for troubleshooting videos and additional support options.
Please know your feedback has been forwarded to the appropriate department to help improve future products.~ Warm Regards, The Hoover Team
for troubleshooting videos and additional support options.
Please know your feedback has been forwarded to the appropriate department to help improve future products.~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover