Customer reviews from Hoover
Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Average customer rating
3.9
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
95
4 Stars
23
3 Stars
8
2 Stars
11
1 Star
26
76%of customers recommend this product.
(
104 out of
137)
Customer Reviews for Hoover - ONEPWR Windtunnel Emerge Complete Cordless All-Terrain Stick Vacuum BH53654VE - Black
Customer Rating
1
on January 6, 2026
Posted by: Stephen
Bought sept 18 and now head doesn't work keep stopping bad bearings squeal loudly
Response from HooverBy Corinne L., Hoover Customer Support, January 8, 2026
Thank you for taking the time to share your feedback regarding ONEPWR Emerge Pet. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Great at first but very disappointing overall
on January 10, 2026
Posted by: Tj87ExHooverFan
Gender:Male
What has happened to you Hoover?
Recieved new as a gift over the summer of 2025. Initially was very impressed with the versatility and ease of use, now 7 months later, the hose split on the floor attachment and vacuum is basically unusable for vacuuming around the house. Very disappointed with Hoover quality control.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, January 12, 2026
Thank you for sharing your experience with your ONEPWR Emerge. We’re sorry to hear about the issues you’ve encountered.Please contact Hoover Customer Support at 1-800-944-9200 for assistance with troubleshooting or available warranty options. Warm regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Failure
on January 16, 2026
Posted by: Dolphin3
Gender:Male
This product is not worth the money. The vaccum Attachment does not last. I have had two, both with the same problem. Hair build up behind the plastic gear which causes heat build up and eventually failure.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover