Customer reviews from wtliving.com
Fire Sense - Telescoping Offset Pole Mounted Infrared Patio Heater - Stainless Steel
Average customer rating
4.6
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
69
4 Stars
28
3 Stars
3
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
94 out of
97)
Customer Reviews for Fire Sense - Telescoping Offset Pole Mounted Infrared Patio Heater - Stainless Steel
Customer Rating
3
A good electric patio heater w/assy. challenges
on May 14, 2016
Posted by: sfboy
from San Francisco, CA, United States
Overall, a good electric patio heater with challenges getting up & running..
Application: I live in a high-rise condo in a chilly/windy area, and gas patio heaters are not allowed. I wanted something to break the chill on my outdoor patio.
Experience:
Self-assembly a minor challenge:
The illustrations in the paper manual are just a bit too fuzzy to clearly make out a few things.
The electrical cord routing took a bit to figure out.
One Phillips head screw on the head unit was so firmly in place that I was afraid I would strip the head. Luckily, I could complete the assembly without loosening that one screw. Maybe I'll try again in a week or so...
The illustrations in the paper manual are just a bit too fuzzy to clearly make out a few things.
The electrical cord routing took a bit to figure out.
One Phillips head screw on the head unit was so firmly in place that I was afraid I would strip the head. Luckily, I could complete the assembly without loosening that one screw. Maybe I'll try again in a week or so...
Heater did not work initially. (No heat, lighted on/off switch on stand was not lit up.) Contacted Technical Support who sent a replacement bulb. Upon disassembling the unit to install the bulb, I saw that one of the electrical connections had not been made. I made the connection, reassembled the heater head, and the unit then worked.
I have used the heater for 3 nights now. Heat generation is OK (perhaps a bit lower than expected given the size of the unit – but this is my first patio heater).
Pro
Looks good on patio.
Appears sturdy.
Modest cost.
Tech Support.
Looks good on patio.
Appears sturdy.
Modest cost.
Tech Support.
Con
Condition from factory (not fully assembled).
Difficulty of assembly.
Condition from factory (not fully assembled).
Difficulty of assembly.
Written by a customer while visiting wtliving.com
Customer Rating
4
Outdoor living extended!!
on April 3, 2016
Posted by: BuffyBunns
from GA
Gender:Female
We have had an infrared heater for several years. This product is sturdy and looks like part of the decor!! It extends our outdoor living!!
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Easy Heat!
on February 25, 2016
Posted by: Harry
from Carmel, CA, United States
Gender:Male
We purchased this heater and are happy we did! Easy set up and instant heat. Our guests really love the heat, with no fumes or lighting problems like our last heaters!
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Very sturdy!
on February 20, 2016
Posted by: Lynch213
from Brea, CA, United States
Gender:Female
We love our new infrared heater, besides it being a sturdy frame it really heats up our California room. We love the wheels they make it very easy to move the heater around.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
3
Decent Heater
on January 31, 2016
Posted by: sdgen285
from Dallas, Texas, United States
Gender:Male
I felt that the directions to put the heater together were a bit difficult to read. It would have helped if they were in color possibly. Also, we have the heater in our house at the moment and have not tested it outside, but it seems to heat our kitchen table area sufficiently. It keeps the kids warm so I dont have to run the HVAC heater so much.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Great product
on January 5, 2016
Posted by: sherri
from Cincinnati, OH, United States
Gender:Female
good looking and great performing
love this unit
did not disappoint
love this unit
did not disappoint
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
4
Good Heater for Arizona
on December 3, 2015
Posted by: ArizonaLiving
from Cave Creek, AZ
Gender:Female
We live in Arizona, and I get cold at 68 degrees(dryheat). This infrared heater works well until below 45 degrees, at that point we add our other patio heater, the LP one that we got from Fire Sense also. With both of them on, we can remain comfortable until the freezing mark(which has not happened yet - 37 degrees so far). We love this infrared heater because all you do is plug it in. So much faster than other, and does not use the LP. We were shocked just how well made the new infrared heater is, the telescoping metal is extremely thick. It appears that this year will be unusualy cold, and we are ready! We smoke outside, and the two heaters make it so much better!
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
4
Worm And cozy
on November 9, 2015
Posted by: Nazy
from Atlanta, GA, United States
Gender:Female
I brought this heater two weeks ago and am very pleased with it . It is easy to turn on And off and very sturdy. The heat is very Pleasant And enough for a table Of four to keep worm on a could night.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com