Customer reviews from wtliving.com
Fire Sense - Telescoping Offset Pole Mounted Infrared Patio Heater - Stainless Steel
Average customer rating
4.6
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
68
4 Stars
28
3 Stars
3
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
93 out of
96)
Customer Reviews for Fire Sense - Telescoping Offset Pole Mounted Infrared Patio Heater - Stainless Steel
Posted by: PMac
from Mableton, GA, United States
Gender:Male
Verified Purchase:Yes
This heater was not as warm as we had hoped. The area that it covers is rather small.
No, I would not recommend this to a friend.
Written by a customer while visiting wtliving.com
Posted by: star
from Tucson, AZ, United States
Verified Purchase:Yes
I bought this a couple of years ago. It works great. But I have had to have two repairs to it. The service was great when this occurred! For me, it was very complicated to put together. Took me hours. If I could buy another already assembled, I would do so in a second!
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Very sturdy!
on February 20, 2016
Posted by: Lynch213
from Brea, CA, United States
Gender:Female
We love our new infrared heater, besides it being a sturdy frame it really heats up our California room. We love the wheels they make it very easy to move the heater around.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
4
Worm And cozy
on November 9, 2015
Posted by: Nazy
from Atlanta, GA, United States
Gender:Female
I brought this heater two weeks ago and am very pleased with it . It is easy to turn on And off and very sturdy. The heat is very Pleasant And enough for a table Of four to keep worm on a could night.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
3
Decent Heater
on January 31, 2016
Posted by: sdgen285
from Dallas, Texas, United States
Gender:Male
I felt that the directions to put the heater together were a bit difficult to read. It would have helped if they were in color possibly. Also, we have the heater in our house at the moment and have not tested it outside, but it seems to heat our kitchen table area sufficiently. It keeps the kids warm so I dont have to run the HVAC heater so much.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Easy Heat!
on February 25, 2016
Posted by: Harry
from Carmel, CA, United States
Gender:Male
We purchased this heater and are happy we did! Easy set up and instant heat. Our guests really love the heat, with no fumes or lighting problems like our last heaters!
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
3
A good electric patio heater w/assy. challenges
on May 14, 2016
Posted by: sfboy
from San Francisco, CA, United States
Overall, a good electric patio heater with challenges getting up & running..
Application: I live in a high-rise condo in a chilly/windy area, and gas patio heaters are not allowed. I wanted something to break the chill on my outdoor patio.
Experience:
Self-assembly a minor challenge:
The illustrations in the paper manual are just a bit too fuzzy to clearly make out a few things.
The electrical cord routing took a bit to figure out.
One Phillips head screw on the head unit was so firmly in place that I was afraid I would strip the head. Luckily, I could complete the assembly without loosening that one screw. Maybe I'll try again in a week or so...
The illustrations in the paper manual are just a bit too fuzzy to clearly make out a few things.
The electrical cord routing took a bit to figure out.
One Phillips head screw on the head unit was so firmly in place that I was afraid I would strip the head. Luckily, I could complete the assembly without loosening that one screw. Maybe I'll try again in a week or so...
Heater did not work initially. (No heat, lighted on/off switch on stand was not lit up.) Contacted Technical Support who sent a replacement bulb. Upon disassembling the unit to install the bulb, I saw that one of the electrical connections had not been made. I made the connection, reassembled the heater head, and the unit then worked.
I have used the heater for 3 nights now. Heat generation is OK (perhaps a bit lower than expected given the size of the unit – but this is my first patio heater).
Pro
Looks good on patio.
Appears sturdy.
Modest cost.
Tech Support.
Looks good on patio.
Appears sturdy.
Modest cost.
Tech Support.
Con
Condition from factory (not fully assembled).
Difficulty of assembly.
Condition from factory (not fully assembled).
Difficulty of assembly.
Written by a customer while visiting wtliving.com
Customer Rating
5
works well
on June 20, 2016
Posted by: avid_eater
from Boston, MA, United States
Gender:Male
Bought this to use in my 3-season screened porch in New England, wanting to extend the porches seasons. It heats nicely and allows sitting in comfort when it otherwise be too cold to use the porch. Seems reasonably well constructed.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com