Customer reviews from Dyson
Dyson - Refurbished Excellent - Ball Animal 3 Upright Vacuum with 2 accessories - Nickel/Silver
Average customer rating
3.8
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
27
4 Stars
16
3 Stars
7
2 Stars
9
1 Star
4
66%of customers recommend this product.
(
39 out of
59)
Customer Reviews for Dyson - Refurbished Excellent - Ball Animal 3 Upright Vacuum with 2 accessories - Nickel/Silver
Customer Rating
5
Vacuum
on October 16, 2022
Posted by: Nelsocasio
from Port Orange Fl
Gender:Female
[This review was collected as part of a promotion.] Is heavy but all the work that those is amazing .I use it all the time.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Mostly good vacuum
on October 16, 2022
Posted by: Jowee623
from East Norwalk, CT
Gender:Male
Have owned this vacuum for 2 ish months. Overall a good vacuum. The hose is stiff and doesn’t like to say extended but hopefully with time it will relax a bit. The exhaust does run very hot when using. My previous vacuum would blow a bit warm with use but this one blows HOT air out which I did not expect but doesn’t harm the unit itself. The articulating floor tool is handy if you have a lot of hard flooring/hard to reach areas or if you don’t want to push the vacuum itself across your floors.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
You pay for what you get!
on October 16, 2022
Posted by: Numero Uno
from Murrells Inlet, SC
Gender:Male
Only had this Dyson for a few months, but there is no question concerning the suction power. The instructions can be obtained from the website, but being mechanically minded helps. The only thing missing is the promise, on a call to the Dyson rep, concerning extra tools advertised on the Dyson website. Although disappointed, the enclosed three tools are adequate for most jobs. Yes, the machine is heavy and somewhat seemingly awkward, but a little patience and perseverance will justify the difference the Dyson Ball presents in comparison with the standard American designed- Chinese produced machines! Time will tell its worth and value to people who have had the pleasure of the person who still has the 15 year old Dyson machine. If there is the desire for a better machine, then the cost and weight will increase by the cost and availability in this rocket-propelled world.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
It’s the shizzz!
on October 16, 2022
Posted by: Ludog
from Richmond
Gender:Male
Great product! Picks up all everything. Glad I got it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Mixed Feelings with 1 Big Negative
on October 16, 2022
Posted by: Jas2041
from Vancouver, WA
Gender:Female
I have owned like 10 Dysons between uprights & handheld & while I am impressed with the suction power of this it has flaws. First of all it would be great if this had a full size head & also if it were a bit taller. It's nice to be able to manually adjust the floor height especially with high pile carpet, but I am finding sometimes the adjustment doesn't work. The huge flaw with this vacuum is the no tangle brush head. While it's awesome that it doesn't tangle & you can pull the brush out to clean, on the right side of where the brush attaches string & hair get wound up & dirt & fur collects & packs in. You can't full access this area to clean it & it affects the performance of the machine. I would rather have a machine I could remove all the debris.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 18, 2022
Thank you for your feedback on Dyson Ball Animal 3. We appreciate you taking the time to share with us.
If you require assistance, or have any concerns about your machine, please do not hesitate to reach out to us at askdysonus@dyson.com
Best wishes,
Amanda
Dyson Customer Support
If you require assistance, or have any concerns about your machine, please do not hesitate to reach out to us at askdysonus@dyson.com
Best wishes,
Amanda
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Animal 2 to Animal 3
on October 16, 2022
Posted by: Two to Three
Gender:Female
I have two long hair dogs. I got an Animal 2 and when it finally broke down (7 years later after almost daily use) I went out and bought a 3 without question. Have been very happy with my “Animals”.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Not as good as my old Dyson
on October 16, 2022
Posted by: BKA8
from Portland Oregon
Gender:Female
I bought this a few months ago so have had plenty of time to try it. Overall I am disappointed. It is much louder and less maneuverable than my last Dyson I had for 10+years. The attachments aren’t very helpful and the wand requires a lot of stent to use as it is heavy and not very flexible. It does have great power and gets the job done but its pretty expensive for a vacuum that feels like a workout and annoys me every time I use it. Major design flaws on this one! wish I could have gotten something like my old Dyson.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
1
Dyson Ball Animal 3 vacuum cleaner.
on October 16, 2022
Posted by: Binty
from FL, USA
Gender:Female
This vacuum cleaner is so very good.
Easy to navigate around furniture, and not too heavy.
I am so glad that I purchased it.
Also very easy to empty it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, October 18, 2022
Hi there, this is Kelly with Dyson. We're happy to hear that you seem to be having a positive experience with your Ball Animal 3! One great new feature of this machine is the Anti-tangle Motorbar™ cleaner head, with suction control. The three levels of suction are controlled by the slider on the front of the head, and allow you to adjust that power to suit the floor type you're cleaning. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson