Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: First time Dyson Owner
Verified Purchase:Yes
I’ve been using for about a month now. Great suction! Lightweight and easy to use. I wish the section that connects in between the vacuum head and the handle/battery were easier to detach after using. I push the button to detach so to empty the canister but it is labor intensive to detach not sure why.
Written by a customer while visiting Dyson
Posted by: Clean freak
Gender:Female
Verified Purchase:Yes
I have had my Dyson V11Extra for 2 weeks now, I should have bought one a long time ago!
I have 3 large diogs, so the hair is never ending. Everyday vacuuming is necessary- sometimes twice a day! I am able to vacuum over 1400 square feet on one charge using Eco mode on hardwood and boost mode on several large area rugs. All off the attachments are useful. Vacuum is light and way to empty with plenty of suction. Highly recommend for everyday cleaning.
I have 3 large diogs, so the hair is never ending. Everyday vacuuming is necessary- sometimes twice a day! I am able to vacuum over 1400 square feet on one charge using Eco mode on hardwood and boost mode on several large area rugs. All off the attachments are useful. Vacuum is light and way to empty with plenty of suction. Highly recommend for everyday cleaning.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Molly
Verified Purchase:Yes
I do really love this new Dyson I bought. It has so much power and does a wonderful job with the floors, furniture and I have discovered great with the wood blinds at our windows.
Written by a customer while visiting Dyson
Posted by: Rob&Eve
Gender:Male
Verified Purchase:Yes
We are loving our V11! We had the V7 for about five years and except for a battery replacement it served us well. I’m sure the more recent Gen5 is better in some aspects but for the price point I am satisfied with the V11. I’m sure after another five years we will still be sticking with Dyson!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson dirt
Verified Purchase:Yes
Picks up great but putting the vacuum on the tube is difficult and taking it off is more difficult.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cindy
Verified Purchase:Yes
This is the 5th Dyson that I have purchased. Absolutely love these vacuums. I really like the new wand attachment feature. You can put two attachments on the wand so it is so simple to switch out for whatever task needed.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cjc 16
Verified Purchase:Yes
It's ok. I don't see a great difference in cleaning power of a 500 dollar machine
Response from DysonBy Jasvir Singh, customer service, February 15, 2025
Hello, thank you for sharing your feedback regarding the Dyson V11. We appreciate your honesty and are sorry to hear that you haven't noticed a significant difference in cleaning power. Our goal is to provide products that exceed our customers' expectations, and we regret that this has not been your experience. We would like to look further into this for you. For detailed information, please email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: clarkin
Verified Purchase:Yes
Overall, it's. good vacuum. I am very disappointed, however, that the principal handle is not adjustable!
Response from DysonBy Priya, Customer Service, February 18, 2025
Hello, thank you for sharing your feedback. We're glad to hear that you find the vacuum overall satisfactory. However, we apologize for any inconvenience caused by the non-adjustable principal handle.
Your feedback is essential to us as it helps us improve our products. If you have any further questions or need assistance, please reach out to us at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for being a valued Dyson customer.
Your feedback is essential to us as it helps us improve our products. If you have any further questions or need assistance, please reach out to us at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for being a valued Dyson customer.
Written by a customer while visiting Dyson