Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Pamela
Gender:Female
Verified Purchase:Yes
I am highly impressed with my Dyson vacuum. I am disabled and all other vacuums are extremely too heavy for me to use, but my Dyson makes all the difference in the world.., it’s light and easy to use and has impressive suction power that cleans the floor on the first pass. I completely understand why Dyson is so expensive but I wish it weren’t. I’m on a fixed income and I’m sure other disabled people would appreciate using a Dyson vacuum, but probably cannot afford to buy one.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, September 15, 2026
Thank you so much for sharing your story, we are really touched to know that our lightweight vacuum has made such a massive difference for you. We appreciate your feedback about the price and making our technology more affordable and accessible for everyone who needs it.
Written by a customer while visiting Dyson
Posted by: Linda
Gender:Female
Verified Purchase:Yes
So far, I'm really liking this vacuum. My intention was to replace my two old upright vacuums with this one battery-powered one. I needed the two vacuums because my older Dyson had too much suction for the carpet in this house, so I had to buy a second vacuum with a height adjustment. At this point, I'm just enjoying moving from hard floor to carpet to rugs with this little guy. I love the swivel feature also. Hopefully I will be down to just this one after it's proven itself a little more!
PS I've also seen lots of negative comments about having to use the trigger to operate it. That's how every other battery-powered tool we have operates, since it conserves the battery life. It just took me a little while to get used to the feel.
PS I've also seen lots of negative comments about having to use the trigger to operate it. That's how every other battery-powered tool we have operates, since it conserves the battery life. It just took me a little while to get used to the feel.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, September 11, 2026
Thank you for the great review. We love knowing your new Dyson is making your cleaning so easy. If you're ever looking for a single-button power feature instead, we offer those too! You can check out all our available vacuums at dyson.com.
Written by a customer while visiting Dyson
Posted by: Sammi310
Verified Purchase:Yes
The battery only charges to 30min...booklet says it should be 60.otherwise I luv it
Response from DysonBy Dyson Customer Care, September 3, 2026
Thank you for loving your Dyson, and we appreciate your wonderful feedback! We understand how important a full 60-minute runtime is for your routine, and we are committed to ensuring your battery performs perfectly as promised. Your satisfaction is our top priority, so please contact our live chat or voice support team today so we can personally resolve this for you and make your experience even better.
Written by a customer while visiting Dyson
Posted by: Amadeus
Verified Purchase:Yes
With this model one has to always grip and hold the suction button during vacuuming. Unlike other brands in which one can click and release.
Good suction. Adequate run time. Easy maneuverability.
Good suction. Adequate run time. Easy maneuverability.
Written by a customer while visiting Dyson
Posted by: CajunKyle
Gender:Male
Verified Purchase:Yes
Just bought this and it’s great! Powerful, quiet and battery last a long time and you can click in a new one if needed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, August 4, 2026
Thank you for your review. We're delighted to hear you're enjoying your new Dyson and that its powerful performance, quiet operation, and long battery life have made such a great first impression. It's wonderful to know the interchangeable battery feature is adding extra convenience to your cleaning routine.
Written by a customer while visiting Dyson
Posted by: Alicat
Gender:Female
Verified Purchase:Yes
I had a Dyson V7 for quite a while and my husband got me the V 11. What a Difference in the suction Power!
Makes Me want to vacuum all the time!
Makes Me want to vacuum all the time!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, August 2, 2026
Greetings! We are glad to see the amazing feedback you have shared about the massive upgrade in suction power you noticed when moving from your old Dyson V7 to the new V11 model. It is wonderful to hear that your new machine is performing so brilliantly and that you actually look forward to vacuuming your home all the time now. Your support keeps us motivated to continue delivering top-tier quality every single day.
Written by a customer while visiting Dyson
Posted by: Sean101
Gender:Male
Verified Purchase:Yes
Old Dyson quite working one day and had to purchase a new one always used a ShopVac before that.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 21, 2026
Thank you for sharing your experience. We're sorry that your previous Dyson vacuum stopped working, but we're grateful that you chose Dyson again for your new machine. Your loyalty means a great deal to us, and we hope your new vacuum delivers the powerful performance you've come to expect. Thank you for your support.
Written by a customer while visiting Dyson
Posted by: Frenchy
Verified Purchase:Yes
I am so in love with my V11 Dyson! I had a V8 but needed a new one and I sure picked the right model. I’m loving the increased power and really notice the difference. I also am enjoying all the attachments that came with it. My house has never been cleaner!!
Response from DysonBy Dyson Customer Service, July 13, 2026
Thank you so much for sharing your wonderful review. We are absolutely thrilled to hear how much you love your new Dyson V11 and that you are enjoying the fantastic upgrade in power and attachments. Knowing that your house has never been cleaner brings a huge smile to our team, and we are so proud to have you as a loyal member of the Dyson family.
Written by a customer while visiting Dyson