Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Lyss7
Verified Purchase:Yes
My house has never been so clean. I love this vacuum!! It’s so quick and easy to use.
Written by a customer while visiting Dyson
Posted by: rkaskey
Gender:Male
Verified Purchase:Yes
I own a Dyson Animal. wanted to get a rechargeable Dyson. Won't lie looked at competition for comparison. I couldn't. Purchased Dyson V11 Extra. This product is more than expected. My wife loves it as much as i do. The performance, versatility and the suction are amazing. What is best is the ergonomics of easy to move around house upstairs and downstairs. Best decision I made. Price didn't concern me. Great product and amazing since we have 4 cats.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: PNW Gal
Verified Purchase:Yes
Holy Cow....I had no idea my previous vacuum was leaving so much dirt behind and it's light weight too! I'm telling everyone to get this vacuum especially with pets! You won't regret the purchase!
Written by a customer while visiting Dyson
Posted by: JPC123
Verified Purchase:Yes
This unit has way more suction then my 7 year old Dyson that I retired to the garage, but it clogs up fairly easy. Also much louder. I do like a couple of the new attachments. Should make dusting the blinds much easier.
Response from DysonBy Jasvir Singh, customer service, March 7, 2025
Hello, thank you for sharing your experience with the Dyson V11 Extra. We're pleased to hear that you appreciate the increased suction power and the new attachments, which should indeed make tasks like dusting blinds more convenient. However, we apologize for the inconvenience caused by the unit clogging up easily and the increased noise level. We understand how important it is for a vacuum to operate smoothly and quietly. Your feedback is invaluable, and we will pass this along to our product development team for further review and improvement. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Dandybelle03
Verified Purchase:Yes
After being loyal to another brand for many years, I decided to give Dyson a try. I am sorry that I didn't try Dyson earlier - it outshines any vacuum I have had. I didn't realize how much my other vacuum wasn't "sucking" up. Dyson V11 is super easy to use, easy to clean and so effective. I love the ability to hang it on the wall, out of the way, as well as the variety of attachments included. My only wish would be lights!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
This is my 2nd V11 stick vac. The first was V11 Animal, which worked very well. This time i got the V11 Exact and for some reason, i have to keep stepping on the vac brush to level it flat with the floor. Each time i pull the vac back towards me and then push it forward, the front of the brush is lifted up off the floor and i have to step on it. Very annoying, but otherwise the vac works as expected.
I would recommend this to a friend!
Response from DysonBy Jasvir Singh, customer service, March 7, 2025
Hello, thank you for sharing your experience with the Dyson V11 Extra. We're glad to hear that your previous V11 Animal worked well for you, but we apologize for the inconvenience you're facing with the brush on your new V11 Extra. It's understandably frustrating to have to constantly adjust the brush while vacuuming. Your feedback is valuable, and we will pass this along to our product development team for further review and improvement. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: AnnE
Gender:Female
Verified Purchase:Yes
It's a great machine (we now have 2 Dysons for our 3-story house, but one of the attachments came broken, which is why I'm giving this 4 stars. I've tried to contact Dyson, but I can't get a human on the phone. I'll keep trying.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mel NC
Gender:Female
Verified Purchase:Yes
We bought this when we purchased a home. The home had been well taken care carpet was very clean so I wasn’t expecting what the Dyson swept up!! It was amazing! And each time I vacuumed it was just shocking the carpet looks great!
I would recommend this to a friend!
Written by a customer while visiting Dyson