Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Timbo
Verified Purchase:Yes
This vacuum is incredible. The no cord battery operated makes using very easy. The cleaning power is the best we have ever had. All the tools you get lets you do anything you want easily and quickly. It’s lightweight. This is the best vacuum we have had. Buy it. No questions asked. You will love it.
Response from DysonBy Dyson Customer Service, May 28, 2026
Thank you so much for your incredible feedback and enthusiastic recommendation! We are thrilled to hear that the cordless convenience, powerful suction, lightweight design, and versatile attachments have made this the best vacuum you have ever owned. Your input means the world to us, and we assure you that we remain fully committed to delivering the highest standards of quality and performance so you can continue to love your machine.
Written by a customer while visiting Dyson
Posted by: For future use
Gender:Female
Verified Purchase:Yes
We got this just before leaving on vacation so we have not used it yet.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 26, 2026
Thank you for sharing your feedback. We are excited for you to try your new machine once you return from vacation. Your satisfaction is important to us, and we remain committed to helping you.
Written by a customer while visiting Dyson
Posted by: Jill
Verified Purchase:Yes
I am very happy with my Dyson 11. This is the second one I have had and I am enjoying the new beater bar and the extra accessories. Power and suction are incredible and the vacuum is easy to use. I could not be happier. When the other one failed, I bought an inexpensive replacement and hated the suction and lack of pick up. Love my Dysons.
Response from DysonBy Dyson Customer Service, May 26, 2026
Thank you for sharing your love for the Dyson V11's incredible suction, easy use, and fantastic new accessories! We understand how important reliable power is to your routine, and we assure you that our team is fully dedicated to your complete satisfaction. To help us make your experience even better, please connect with our live chat or voice support team, so we can assist you. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Selene
Gender:Female
Verified Purchase:Yes
I previously had the V10 and loved it, but I had to leave it behind because of a move. The V11 head works great on carpets, but on hard floors it falls a bit short. I bought the Fluffy head for hard floors, and although it works much better, I still feel like it doesn’t clean as well as my old V10. It might be because of the type of flooring — before I had ceramic tile, and now I have laminate flooring. Aside from that detail, the suction power is very good, and it’s lightweight. I can vacuum with one hand while carrying my baby with the other.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 28, 2026
Thank you for sharing your feedback with us, and we sincerely appreciate your input. We are delighted that you love the lightweight design, but we acknowledge that your new V11 with the Fluffy head feels like it falls a bit short on your laminate floors compared to your old V10 on ceramic tile. Please be assured that we want you to experience the absolute best cleaning performance. If you face any performance issues, we request you to contact us via live chat or call- 1-866-693-9766, where our agents will be happy to assist you.
Written by a customer while visiting Dyson
Posted by: Athen
Verified Purchase:Yes
Best cordless vacuum!! Does a great ob and easy to handle.
Response from DysonBy Dyson Customer Service, May 26, 2026
Hello Athen, thank you so much for the fantastic feedback! We are thrilled to hear that your Dyson is doing a great job and making your cleaning routine easy to handle. We appreciate you as a Dyson customer.
Written by a customer while visiting Dyson
Posted by: Thomas
Gender:Male
Verified Purchase:Yes
We purchased our vacuum from a smaller store ( Dyson Service Center Edina) instead of a big box store! They were EXCELLENT!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 25, 2026
Thank you for sharing your experience with the Edina team. We’re thrilled to hear they delivered the level of service we aim for and that choosing a smaller Dyson store made such a positive difference.
Written by a customer while visiting Dyson
Posted by: Kelly
Verified Purchase:Yes
Love it, except it does not have a light on the end to see under dark areas. And you have to hold the trigger button to keep it on.
Response from DysonBy Dyson Customer Service, May 25, 2026
Thank you so much for sharing your review and feedback! We’re glad to hear you love how your machine runs. Your comments about the trigger and the light are invaluable to us. At Dyson, we’re always looking for ways to make our technology even better, and your insights will be shared with our design teams. If you ever need support or have more ideas, we’re here to listen. Thanks again for being part of the Dyson community!
Written by a customer while visiting Dyson
Posted by: Ruth
Gender:Female
Verified Purchase:Yes
Just received it alittle over a week ago , but so far I love it ♥️
I have a Dyson animal that I love too !!!
I have a Dyson animal that I love too !!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 25, 2026
Thank you for sharing your first cordless Dyson experience with us. We’re so glad to hear you’re loving it already, and it’s wonderful to know your Dyson Animal has been a favorite too.
Written by a customer while visiting Dyson