Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Mary
Gender:Female
Verified Purchase:Yes
Love it works great attachments are easy to use great suction
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: O&JW
Gender:Male
Verified Purchase:Yes
Hard to empty the dirt cup. Dirt gets past the rubber gasket and is then difficult to reach.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, Nisha, April 16, 2025
Hello, thank you for sharing your experience with the Dyson V11. We’re sorry to hear that emptying the dirt cup has been challenging, especially with debris getting past the rubber gasket—this is certainly not ideal. Dyson designs its vacuums for efficient performance, but we understand that ease of maintenance is just as important. If dirt is difficult to reach, our support team would be happy to provide guidance on cleaning techniques or troubleshooting steps to improve the emptying process. We truly appreciate your feedback, as it helps us continue refining our products. We request you please reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. Our team is committed to assisting you and ensuring the issue is rectified promptly.
Best Regards,
Dyson Support | Marketplace
Best Regards,
Dyson Support | Marketplace
Written by a customer while visiting Dyson
Posted by: RON 58
Gender:Male
Verified Purchase:Yes
SO FAR SO GOOD NEEDS A POWER SWITCH LOCK BUILT IN.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Tony
Verified Purchase:Yes
Amazing best vacuum cleaner I have ever had, this machine well worth the money!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Zelda
Verified Purchase:Yes
THIS BABY IS WORTH EVERY SINGLE PENNY!!! Easy to operate, floats effortlessly from floor to carpet, gets every last crumb, lightweight! I'm a happy HomeMaker!!
Written by a customer while visiting Dyson
Posted by: Ksharris78
Verified Purchase:Yes
I enjoy the Batterie level compared to the V8 Batterie. I can finish vacuuming the entire house and still have power left. The noise level is also much lower than the V8. Great product.
Written by a customer while visiting Dyson
Posted by: Veronica L
Gender:Female
Verified Purchase:Yes
This is our second Dyson and it is worth the money; would not buy another brand especially because we have dogs.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Adele
Verified Purchase:Yes
I only buy Dyson and am extremely pleased with my new model and all its features. Most importantly is the increased charge time and the display. Of course the product and motor is as expected, excellent quality and fabulously designed
Written by a customer while visiting Dyson