Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Mark15
Verified Purchase:Yes
I bought this Dyson V11 about a month ago and so far I’m very happy that I did. I’ve been looking for a cordless vacuum for a while. Battery life is very good and the suction is fantastic. The filtration system also works very well. The screw attachment works great on carpeted steps. The only features I wish it had were an on and off switch and a headlight.
Written by a customer while visiting Dyson
Posted by: Owner
Verified Purchase:Yes
I bought this a month ago and am happy with it except for one issue. I do not like that I have to remove the pole from the vacumn before I can empty the dirt reservoir.
Response from DysonBy Dyson Customer Service, Nisha, April 16, 2025
Hello, thank you for sharing your feedback on the Dyson V11. We are glad to hear that you're happy with your purchase overall, and we appreciate you taking the time to let us know about your concern. We understand that having to remove the pole before emptying the dirt reservoir may not be as convenient as you'd like. Our engineers design Dyson vacuums with performance and usability in mind, and we truly value insights like yours that help us continue to improve. If you're looking for ways to make the emptying process smoother, we'd love to assist with tips or best practices.. We request you please reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. Our team is committed to assisting you and ensuring the issue is rectified promptly.
Best Regards,
Dyson Support | Marketplace
Best Regards,
Dyson Support | Marketplace
Written by a customer while visiting Dyson
Posted by: Charlie 80
Verified Purchase:Yes
This is a great vacuum it has been a great unit. I would recommend this vacuum to anyone looking for a new one.
Written by a customer while visiting Dyson
Posted by: Gwen102
Verified Purchase:Yes
Overall I’m very happy with my Dyson V11. It has great suction power. I do not like that you have to continually hold the trigger to run it. My index finger gets tired. There should be an on off switch.
Written by a customer while visiting Dyson
Posted by: Maryongo
Gender:Female
Verified Purchase:Yes
I bought this Dyson because of a great deal and was in need of a new vac. I love that it's cordless! But the best bit was how well it performs for me. The suction is better than I thought was possible in a stick vac. In short, I'm now a huge fan of Dyson!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: bonnie
Verified Purchase:Yes
Had my new dyson a month now, use frequently. I love it, but this is my third one and I take really good care of them. The cost makes you do that! I thought my first one would last forever and I could hand it down to my daughter. WRONG. These dysons only seem to last three years and then you need a new one. My extended family feels the same. This is my last one, let's hope it makes it to five years. Done spending the money.
Written by a customer while visiting Dyson
Customer Rating
5
LOVE IT!!!
on April 14, 2025
Posted by: Boots205
Gender:Female
Best vacuum i have ever owned. It's quiet and works great. I do struggle sometimes trying to detach and empty but it works so well that I will still give it 5 stars 🌟
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Jimbo
Gender:Male
Verified Purchase:Yes
Amazing engineering! Light weight yet extremely powerful on all flooring. We have tile 70% of house and carpet in the rest. Goes from one to other with ease. Easy to clean and the ease of use is unbelievable! Well worth the investment. I’m just sorry it took this long. Don’t wait. Great in the car and quick cleanups on furniture. No cords and battery life is superb.
I would recommend this to a friend!
Written by a customer while visiting Dyson