Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: New Dyson
Gender:Female
Verified Purchase:Yes
Super happy with my new Dyson. It works super well and love all the accessories!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Deeneyman
Gender:Male
Verified Purchase:Yes
We have had several Dyson vacuums and this one has the best suction and battery of any one we have had!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JzVac
Gender:Male
Verified Purchase:Yes
Purchased this a few months ago and it is awesome! I have three dogs and keeping up with their hair and danderhas been a challenge until now. This thing picks up a lot that the original vacuum we had did not. The whole house is more comfortable now that everything is being picked up by this one Small but mighty vacuum.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
on April 20, 2025
Posted by: mumzie
Enjoying how light it is and that it vacuums my shag carpet with no effort! Happy to have it as I am having shoulder surgery and i can manage to use it with my other hand. It has become my main cleaner…great buy!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Gerbos
Verified Purchase:Yes
Significant technical improvements vs. the previous one we had. Very pleased with it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Ms Piggy
Gender:Female
Verified Purchase:Yes
Was not sure if I wanted to purchase such an expensive vacuum however I'm glad I did. Love the fact that no hair gets tangled. My only 2 complaints is after awhile without a trigger button locking in it does get heavy. 2nd thing is when I go to detach a tool it hard sometime to come apart. Not sure why.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cskzr
Verified Purchase:Yes
This vacuum does everything they said it would do. I have pets, and this has been an amazing tool to keep pet hair in check.
Written by a customer while visiting Dyson
Posted by: Kari
Gender:Female
Verified Purchase:Yes
Not worth the money spent. Already had my first one serviced once and then replaced for same problem, lack of suction with no clogs. They replaced unit and now have same problem with second vacuum. It is also too low profile for some debris. Good for pet hair that’s about it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, Nisha, April 16, 2025
Hello Martha, thank you for sharing your feedback on the Dyson V11. We are sorry to hear that the vacuum has not met your expectations, especially after service and replacement. Dyson designs its vacuums to provide powerful suction and advanced cleaning capabilities, so we regret that you’ve encountered repeated issues with performance. We understand how frustrating it must be to experience the same problem again, and we sincerely apologize for the inconvenience. Your feedback is invaluable, and we appreciate you bringing this to our attention. If you’d like, our support team would be happy to assist in troubleshooting or exploring possible solutions to ensure you get the best performance from your vacuum.. We request you please reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. Our team is committed to assisting you and ensuring the issue is rectified promptly.
Best Regards,
Dyson Support | Marketplace
Best Regards,
Dyson Support | Marketplace
Written by a customer while visiting Dyson