Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: TyeL21487
Gender:Male
Verified Purchase:Yes
I purchased this a month ago and have been extremely impressed with this vacuum. Very powerful and the battery life is amazing.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sophia
Verified Purchase:Yes
This vacuum sucks!!! It’s the suckiest vacuum I’ve ever used. It gets every bit of dirt, debris hair and pet hair. It’s the best device I own for cleaning!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Nico
Verified Purchase:Yes
Purchased within the past month, and although we've used and been satisfied with various Dyson models over the years, this one disappoints for two reasons: design and weight. The battery is heavy and the design with the canister forward rather than below makes it more difficult to manuever and hold for extended use.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, May 5, 2025
Hello, thank you for sharing your feedback. We are truly sorry to hear that the design and weight of this model did not meet your expectations, especially given your satisfaction with previous Dyson products. We understand how important comfort and ease of use are, and we regret that this model’s battery and canister placement have made it difficult to maneuver for extended periods. Your satisfaction is important to us, and we want to help resolve this as soon as possible. Please feel free to email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter. We will do our best to assist you in getting the issue resolved. Warm regards, Rubaid
Written by a customer while visiting Dyson
Posted by: PhilgBj
Gender:Male
Verified Purchase:Yes
Love it! Works well. Quickly available. No cord to mess with.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: George
Gender:Female
Verified Purchase:Yes
Bought this 4 weeks ago. Very happy about it. Nice design.
Written by a customer while visiting Dyson
Posted by: DysonII
Verified Purchase:Yes
Glad to own this machine. Saw the advertisement and thought the price was good in comparison to others.
Written by a customer while visiting Dyson
Posted by: SandyH362
Verified Purchase:Yes
Have had it for just a couple of weeks. Battery fully charged states 32 minutes. Not the 60 minutes that it advertises.
Response from DysonBy Customer Service, Rubaid K, May 5, 2025
Hello, thank you for sharing your feedback. We are truly sorry to hear that the battery life is not meeting the advertised expectations. We understand how frustrating it can be when a device does not perform as expected, especially when fully charged. Your satisfaction is important to us, and we want to help resolve this as soon as possible. Please feel free to email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter. We will do our best to assist you in getting the issue resolved. Warm regards, Rubaid
Written by a customer while visiting Dyson
Posted by: Oldie
Verified Purchase:Yes
Unbelievable how much it picks up. On the carpet and floors. I’m sure some couldn’t believe a 83 year old could be so excited about a vacuum
LOVE IT
LOVE IT
Written by a customer while visiting Dyson