Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Mal28
Verified Purchase:Yes
So far so good! I've had the V11 for a few weeks now and it is so incredibly handy with a toddler and a newborn. It's very light and I can vacuum our hard floors while holding the baby! Every moms dream! Suction seems good, picks up all our messes well. Battery life is perfect for the size of our hard floor area. I don't usually use it on the carpet because I have a bigger corded Dyson that I use for those areas. Overall extremely happy with my purchase so far!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jerry
Gender:Male
Verified Purchase:Yes
I am very pleased with my new Dyson - am upset I waited so long to purchase
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Mixed feelings
on April 30, 2025
Posted by: LoriC
I really like the vacuums suction, but I do not love having to take the bottom part off to empty the dirt out. It is just a pain.
Written by a customer while visiting Dyson
Posted by: King Adam
Verified Purchase:Yes
Great vacuum cleaner. I don’t like where the battery goes into the handle. It makes the vacuum very top heavy and easily falls over and breaks. I think it is a poor design choice.
Response from DysonBy Customer Service, Rubaid K, May 5, 2025
Hello, We appreciate your detailed feedback and are sorry to hear about your experience with the product's weight and design. We understand how this could impact on your satisfaction and ease of use. Our team is dedicated to addressing these concerns, and we will use your input to make improvements. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: P MacCormack
Gender:Female
Verified Purchase:Yes
Love Love this Dyson Cordless V11. Makes my life so easy. Gives a very deep cleaning. Holds a good charge. Very lightweight and easy to maneuver.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Erch
Verified Purchase:Yes
We bought the Dyson V11 a month ago and love it. It is very light and very easy to use, and its great battery life means it can handle all household jobs.
Written by a customer while visiting Dyson
Posted by: big al
Gender:Male
Verified Purchase:Yes
I"ve used it through 2 charges and am highly pleased! My house has never been cleaner! My hope is that the silicon seals don't tear any time soon.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: klm724
Gender:Female
Verified Purchase:Yes
I haven't had my new Dyson very long but I love it. It picks up better then my much older heavier Dyson model and is great for going from carpet to vinyl floors. I love that it is cordless and light weight. Haven't tried the extra attachments yet but I will be soon. It took me awhile to give in on spending that amount of money again, but I am happy I did.
I would recommend this to a friend!
Written by a customer while visiting Dyson