Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: D in GA
Gender:Female
Verified Purchase:Yes
Love this vacuum! It’s lightweight and so easy to maneuver. Love the attachments too! Excellent vacuum at a reasonable price! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sherry
Verified Purchase:Yes
I bought this to replace my first Dyson. It is quieter than my V6 and just as easy to use as my previous Dyson. So far we have had zero issues. I am able to vacuum the whole house on one charge and the assortment of attachments make for easy cleaning. The emptying of the container is different than my previous Dyson but once I figured it out, it is just as easy. I hope cleaning the filters will be easier than my previous Dyson.
Written by a customer while visiting Dyson
Posted by: KittyChris
Gender:Female
Verified Purchase:Yes
My daughter has a Dyson and when I babysit for them I would clean the whole house, so I had to finally get one for myself. I love everything about it - lightweight, easy to maneuver and get under and around items that no other vacuum can. And is quite powerful at picking up ALL the dirt. And cat hair. And it’s not loud which is a plus.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Rollin
Gender:Male
Verified Purchase:Yes
This is our third Dyson, first was a corded model, then a “beginner” version cordless, and now this higher end cordless. Couldn’t bring myself to pay for the better one at first but after having the other two I was sold. This V11 is an awesome machine. It out performs the other two, is light weight, and love the automatic suction control. Even though we have only had the B11 for a short while I am impressed with how long the battery has lasted. I guess if there is one
issue, it is how hard (in my opinion) to find what attachments will fit on my machine. I did find and order a couple more filters. Not sure how many times they can be rinsed out but like the Hepa filtration system with our allergies. Hope we never need to buy another vacuum but if needed we would definitely go with another Dyson.
issue, it is how hard (in my opinion) to find what attachments will fit on my machine. I did find and order a couple more filters. Not sure how many times they can be rinsed out but like the Hepa filtration system with our allergies. Hope we never need to buy another vacuum but if needed we would definitely go with another Dyson.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: 1952
Verified Purchase:Yes
I really like the convenience of no cord. Works good on pet hair and steps. The only thing I wish it had was a light on the head.
Written by a customer while visiting Dyson
Posted by: Sandra S.
Gender:Female
Verified Purchase:Yes
Love this vacuum! It lasts long enough for me to vacuum my 1323 sqft home and it picks up everything! Love the boost feature for when I need extra suction. 10/10 recommend
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: ck11
Verified Purchase:Yes
I returned it. It was too top heavy and difficult to use for me. Didn’t think having to hold the power switch on would be a problem but it hurt my hand and dictates how you hold it. Nearly had a blister in just a few minutes.
Response from DysonBy Customer Service, Rubaid K, July 30, 2025
Thank you for your feedback. We are sorry to hear that the product did not meet your expectations, especially with regard to comfort, handling, and ergonomics, which are essential for tools used in daily routines. It is disappointing that the design caused discomfort during extended use, particularly the need to continuously hold the power switch. We truly appreciate you sharing this experience with us, as customer insights are instrumental in guiding meaningful product improvements. Although we are sorry this item was not the right fit, we are glad the return process was successful and hope you discover a product that better matches your needs. If you have any additional questions or concerns, please feel free to reach out via email at askdysonus@dyson.com. Wishing you continued health and happiness, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Jean...
Verified Purchase:Yes
Love it! My old Dyson was really old--not sure even how old--many years. This new one is so much more powerful and I love the attachments for things like cleaning blinds! I was having to go over and over my high traffic area rugs with the old one. So glad I ordered this! Thanks Dyson!
Written by a customer while visiting Dyson