Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Joe53
Gender:Male
Verified Purchase:Yes
Love it! Use without bending, nice and light with plenty of power. 👍
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 10, 2026
Thank you for sharing your fantastic feedback! We’re thrilled to hear you love your Dyson and find it easy to use without bending, as well as light with plenty of power. Making cleaning effortless and comfortable is exactly what we aim for. Your positive review means a lot to us. Thank you for choosing Dyson and letting us be part of your home.
Written by a customer while visiting Dyson
Posted by: Keeks
Gender:Female
Verified Purchase:Yes
I am enjoying my Dyson and I wish the battery had a longer life before needing to be recharged.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cher
Gender:Female
Verified Purchase:Yes
I just recently bought this, i do like it, I'm not sure if I like it as much as my corded upright vacuum but I think that is because I stepped out of my comfort zone and I've never owned on of these before. Maybe just some time. Much easier to take around and to get in tough places.
Written by a customer while visiting Dyson
Posted by: Dave1
Verified Purchase:Yes
I use this everyday, especially for cat litter in carpet.
It is easy to use and pick up and move.
I am trying to use some of the attachments.
It is easy to use and pick up and move.
I am trying to use some of the attachments.
Response from DysonBy Dyson Customer Service, June 13, 2026
It is fantastic to hear that your Dyson vacuum is making everyday cleanup so effortless, especially when handling stubborn cat litter on carpets! We love that its lightweight design makes it easy for you to pick up and maneuver around your home. Trying out the attachments is a great way to unlock even more of your machine's potential.
Written by a customer while visiting Dyson
Posted by: Agouse
Gender:Female
Verified Purchase:Yes
I love the new vacuum I bought! It works so well on the couch to get the dog hair off. It is quick and easy to use!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 5, 2026
Hello there, thank you for sharing your feedback. We are absolutely thrilled that you are loving your new Dyson vacuum and finding it so quick and easy to use. Dealing with stubborn dog hair on the couch can be a real challenge, so we are glad to know it is making cleanups a breeze for you. Thank you so much for choosing Dyson, and for taking the time to share your positive experience with us!
Written by a customer while visiting Dyson
Posted by: Mins
Verified Purchase:Yes
Finally I found the best vacuum cleaner. Cleans very good both on floor and carpet
Written by a customer while visiting Dyson
Posted by: lala
Verified Purchase:Yes
need help to empty the cylinder and also to change and put different parts on
Written by a customer while visiting Dyson
Posted by: Rick
Verified Purchase:Yes
I bought this a month ago and it is no better than my last VII; its just a reissue of the old one.
Response from DysonBy Dyson Customer Service, May 31, 2026
Thank you for sharing your experience. We are truly sorry to hear that your Dyson V11 Extra has not met your expectations compared to your previous model. Please be assured that we are here to support you, and we would be happy to help you explore the upgraded features and capabilities of your new machine. We kindly request you to contact us through Dyson live chat or phone support, where our team will be ready to look into this in detail and help enhance your experience. Thank you for your patience and for choosing Dyson.
Written by a customer while visiting Dyson