Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Peterson710
Gender:Female
Verified Purchase:Yes
Absolutely love it, the ease, the lightness… and of course its capability with dog fur!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mark3
Verified Purchase:Yes
Bought Vacuum a week ago. Great for floor in cleaning just fair for carpet service. Does not pick up as well as old vacuum cleaner on carpets and fluff up pile to look like very cleaned.
Written by a customer while visiting Dyson
Posted by: Donna
Gender:Female
Verified Purchase:Yes
You have to hold the trigger the entire time while vacuuming. Not comfortable to operate at all. It’s really too bad. The vacuum cleaner does a 4-star job, but the trigger design makes this a bad product overall.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 7, 2025
Thank you for sharing your review. We sincerely appreciate your feedback. We understand that it can be inconvenient to continuously hold down the trigger while vacuuming, and we apologize for any discomfort this may have caused. At Dyson, we are dedicated to designing products that are both innovative and easy to use. Your comments regarding the trigger mechanism are extremely valuable and will be forwarded to our product development team for consideration. If you would like to provide additional details, please send an email to askdysonUS@dyson.com with “Dyson Review” in the subject line to ensure your message receives prompt attention. Dyson wishes you great health and Joy.
Written by a customer while visiting Dyson
Posted by: Beck
Verified Purchase:Yes
I bought about a month ago and so glad I did. I wish I bought sooner. We have 2 dogs and to see the amount of hair this vacuum picks up daily is crazy. Very impressed with the suction power, all the attachments, not heavy or loud. One of my favorite things is the ball at the end that allows the brush head to pivot & rotate to get in small spaces. You get what you pay for and this vacuum is worth the money
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Deb P
Gender:Female
Verified Purchase:Yes
I have big wanting to buy a Dyson for along time so I finally broke down and ordered one and I’m so glad I did ! Love it ! No regrets !
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Elaine
Gender:Female
Verified Purchase:Yes
I love my new vacuum! So easy to use. No cord to get tangled in. Light weight! Picks up everything!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JAD1
Verified Purchase:Yes
This thing can pick up dirt and dog hair like no body's business. It's so light and easy to use. I wish I would have made the purchase years ago.
Written by a customer while visiting Dyson
Posted by: Shiks
Gender:Female
Verified Purchase:Yes
I’ve been using the Dyson V11 for a few weeks now, and it has completely changed the way I clean. It’s lightweight, powerful, and incredibly easy to maneuver around furniture and tight corners. The suction is outstanding—my carpets, hardwood floors, and even rugs have never looked better. Battery life is impressive, and I love how it automatically adjusts power based on the surface. The design is sleek, and emptying the dustbin is hassle-free. It’s definitely an investment, but one that makes cleaning quicker, quieter, and honestly…kind of fun!
I would recommend this to a friend!
Written by a customer while visiting Dyson