Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: treblesinger
Verified Purchase:Yes
I could kick myself for not buying this sooner. It is lightweight, agile, easy to get under tables, between chairs, under furniture, etc. AND IT REALLY SUCKS!!! The best part is NO CORD to deal with . Battery life is plenty for vacuuming all my rugs, pet crate, dog bed, and the entire downstairs. Buy you a Dyson.
Written by a customer while visiting Dyson
Posted by: Derf
Gender:Male
Verified Purchase:Yes
Nice to be able to take out just one piece of equipment that does the job of several that I used to need before. Considering that I use it mainly on wooden floors, it would have been nice to have the soft brush as well. Overall, does a great job and saves a lot of time.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Disappointed Dad
Gender:Male
Verified Purchase:Yes
We had a v10 animal for 5 years and were due for an upgrade. While I do like the battery gauge on the filter with the mode selector they both feel rather silly when the 10 had the same gauge on the battery and a slide button for modes. I really expected better. We use boost mode most of the time because unless it’s on a hard floor it doesn’t seem to do anything great and wow is the filter annoying. The 10 blew a little air from all around this one knocks papers off tables while using since it reduced areas for air to pass through the filter. Hair gets more caught above the basket making it very difficult to clean out. I was expected much more.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 10, 2025
Thank you for your thoughtful feedback. We regret that the recent upgrade has not fully met your expectations, particularly in terms of suction power and maintenance when operating in boost mode with pet hair. Your observations regarding airflow, filter design, and hair collection are extremely valuable, and we sincerely appreciate you taking the time to share them. Our goal is to engineer machines that deliver powerful performance while making everyday cleaning more convenient. If you are open to it, we would be happy to provide personalized tips, review your current settings, or discuss filter maintenance strategies that may better suit the specific needs of your home. Please do not hesitate to reach out to our customer support team or contact us via email at askdysonus@dyson.com. We are committed to assisting you and continuously improving our products and services.
Written by a customer while visiting Dyson
Posted by: SEXY MAMA
Verified Purchase:Yes
This has the best suction. I used my old vacuum cleaner and then used this and I can't believe the stuff that came out of the rug!! It is great for hardwood floors too. It is lightweight and easy to use. The attachments are great!! I looked at Dyson vacs a long time ago and they seemed to be cheaply made but not anymore!!!! This is a great vacuum!!
Written by a customer while visiting Dyson
Posted by: Tonya from Detroit
Gender:Female
Verified Purchase:Yes
This vacuum is awesome! It’s lightweight with great suction and transfers from carpet to hardwood effortlessly!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Thrilled
Gender:Female
Verified Purchase:Yes
Bought 2 weeks ago and ABSOLUTELY love it!!! I replaced my prior Dyson cordless vacuum and love the V11. Great vacuum and I only have positive comments. I'm actually excited to vacuum just to get to use my Dyson!!! Absolutely recommend.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
It needs a longer handle. It is hard for my husband to use
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: PJoe
Verified Purchase:Yes
more power than our V8, can use the same accessories, easy to handle
Written by a customer while visiting Dyson