Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5 out of 5
4.5
(1,818 Reviews)
Open Ratings Snapshot
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product. 
(
1,062 out of 1,203
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Customer Rating
4 out of 5
4
Great suction, battery, filtration, it is the best
on November 10, 2025
Posted by: Cecilia
Gender:Female
Verified Purchase:Yes
I'm so happy with my Dyson V11. The only downsides are that if falls over easily and I have to have my finger pressed while vacuuming.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceNovember 15, 2025
Thank you for sharing your feedback with us. We’re delighted to hear that your Dyson V11 is delivering excellent suction, battery life, and filtration, and that you’re so happy with its performance overall. At the same time, we appreciate your comments about the unit tipping over and the need to keep the trigger pressed while vacuuming, insights like these help us understand how we can continue to improve comfort and ease of use. We’re glad you’re enjoying your Dyson and truly value the time you took to share your experience.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great features and convenient for little and big j
on November 10, 2025
Posted by: Wayne
Verified Purchase:Yes
Bought it for my Wife and she loves it. Now she does not have to drag hoses around .
Response from DysonBy Dyson Customer ServiceNovember 15, 2025
We’re delighted to hear that your wife is enjoying her Dyson and finding it so convenient without the need to drag hoses around. Thank you for sharing your experience. We’re glad the features have made such a difference.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great multi use appliance.
on November 10, 2025
Posted by: A&RB
Gender:Male
Verified Purchase:Yes
So far so good! Exceeded all our expectations! We'll worth the purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceNovember 15, 2025
We’re so pleased to hear that your Dyson has been both versatile and effective. It’s wonderful that it’s exceeded your expectations and proven to be a valuable addition to your home.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Very pleased!
on November 10, 2025
Posted by: amy25
Gender:Female
Verified Purchase:Yes
This vacuum is so easy to use and picks up everything. Very easy to clean out and change attachments as well. I love that it is so lightweight and easy to carry around the house.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceNovember 15, 2025
We’re so pleased to hear that your Dyson has exceeded expectations. It’s fantastic that you’re finding it simple to clean, easy to switch attachments, and convenient to carry throughout your home. Thank you for sharing your positive experience.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great Vacuum.
on November 9, 2025
Posted by: Juan
Gender:Male
Verified Purchase:Yes
I bought the Dyson V11 extra. I needed a cordless vacuum that I could use on hardwood floors and carpets. This vacuum is incredible. Im very happy with the purchase. Im using it in the car also and it's great. It takes more time in the car because the motorbar cleans amazing on flat parts but when reaching the curves parts in the car you must switch accessories that will do the job but not quite like the motorbar. This is not a complaint I highly recommend the product. Another thing that is worth looking into is the fact that you need to have your finger on the trigger at all times. When using it for long time it bothers.
I would recommend this to a friend!
User submitted photo
Response from DysonBy Dyson Customer ServiceNovember 15, 2025
Thank you for sharing your experience with us! We’re delighted to hear that your Dyson V11 Extra has been incredible for both hardwood floors and carpets, and even works well in the car. It’s great to know the motorbar is delivering powerful cleaning on flat surfaces and that the versatility of the accessories helps with those harder‑to‑reach areas. We also appreciate your thoughtful feedback regarding the trigger design during longer use. Insights like yours are very valuable as they help us continue to improve our products for greater comfort and convenience. We’re glad to hear you highly recommend the product and truly appreciate you taking the time to share your experience.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great product!!
on November 9, 2025
Posted by: Iron Mike Dyson
Gender:Male
Verified Purchase:Yes
The Dyson performance is magnificent, it really cleans. The battery indicators are great easy to understand!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceNovember 15, 2025
Thank you for sharing your wonderful feedback with us. We’re delighted to hear that you find the Dyson’s performance magnificent and that the battery indicators are clear and easy to understand. It’s great to know the machine is delivering the cleaning results you expect. We truly appreciate you taking the time to share your experience.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Love my new one all attachments
on November 8, 2025
Posted by: Friend
Gender:Female
Verified Purchase:Yes
I bought this because I know the quality. I had a dyson animal upright. Love it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceNovember 14, 2025
Thank you for sharing your feedback. We are delighted to hear that you are enjoying your new Dyson and that the attachments have been such a valuable addition to your cleaning routine. It is wonderful to know that your positive experience with the Dyson Animal Upright led you to choose Dyson again, and that the quality continues to meet your expectations. At Dyson, we are committed to engineering machines that deliver powerful performance, versatility, and durability. Your loyalty and satisfaction reinforce our mission, and we sincerely appreciate you taking the time to share your experience. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great Features. Still Learning to use the Extras.
on November 7, 2025
Posted by: Penny
Verified Purchase:Yes
Very happy with my Dyson V11 Extra. Cleaning is much easier.
Response from DysonBy Dyson Customer ServiceNovember 14, 2025
Thank you for sharing your feedback. We are delighted to hear that your Dyson V11 Extra has made cleaning much easier and that you are very happy with its performance. The Dyson V11 Extra is engineered to deliver powerful suction and intelligent cleaning modes, ensuring a thorough clean across different floor types with minimal effort. At Dyson, we are committed to designing machines that combine advanced technology with user-friendly features to simplify everyday tasks. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
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