Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Will
Verified Purchase:Yes
This is our second Dyson vacuum and we think they are worth the money
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. We regret to hear that, though we’re glad to hear this is your second Dyson vacuum and that you feel it has been worth the money. It’s encouraging to know your experience continues to reflect the value you expect. If you have any concerns or need further assistance, we invite you to contact us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: daddyzzs
Gender:Male
Verified Purchase:Yes
I had a v8. The v11 suction is so much more powerful.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. We regret to hear that after using the V8, you’ve found the suction on the V11 to be so much more powerful, which has created a noticeable difference in your experience. If you have any concerns or need further assistance, we encourage you to contact us via live chat or call so that we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Second Dyson
Gender:Female
Verified Purchase:Yes
I love my Dyson. I previous had the dyson v8 version. The tangle free on the v11 is defintely a great feature.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. We’re delighted to hear that you love your Dyson and that moving from the V8 to the V11 has been a positive experience, especially with the tangle‑free feature you’ve highlighted as a great addition. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts.
Written by a customer while visiting Dyson
Posted by: Dyson V11
Verified Purchase:Yes
This is my 3rd Dyson V11 in the past 6 years. I loved my previous two but with time of course they needed replacement. I went ahead and ordered the V11 for the third time and for some reason it’s just not the same. The suction power on all 3 modes boost, med and eco all seem to be the same VS in my previous two vacuums there was a noticeable difference. I also feel like I have to spend more time vacuuming to get everything cleaned up and the battery doesn’t last me as long. I am Not sure if I received a defective item or if Dyson changed this model after my previous two purchases. Overall I’m
Not very satisfied and I would not recommend this product.
Not very satisfied and I would not recommend this product.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
We’re sorry to hear that your third V11 has not provided the same results as your earlier vacuums. We appreciate your comments on suction and battery performance, and we’ll make sure they’re shared with our engineers. Please contact us via live chat or call. We’d be happy to help troubleshoot.
Written by a customer while visiting Dyson
Posted by: Omar Alain 74
Verified Purchase:Yes
I bought this a month ago and I’m so happy I would recommend
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. We’re delighted to hear that after a month of use you are so happy with your purchase and would recommend it to others. If you have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so that we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dinal
Gender:Male
Verified Purchase:Yes
Very good overall. Good suction, battery lasts very well. A little heavy but not bad. A lot of attachments came with it. Only thing I don't like is you have to remove the wand to empty it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We are delighted to hear that your Dyson V11 is performing very well, with strong suction, long lasting battery life, and a wide range of attachments to support your cleaning needs. We appreciate your comment about the weight and understand your point regarding the need to remove the wand when emptying the bin. Your feedback is valuable, as it helps us continue to refine our designs and improve convenience for our customers. We are glad to know that, you are enjoying your Dyson V11.
Written by a customer while visiting Dyson
Posted by: Cary
Verified Purchase:Yes
A vacuum that actually has power to suck up what its supposed to; thank you Dyson!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re delighted to hear that your Dyson vacuum is delivering the powerful suction you expected and making cleaning more efficient. It’s wonderful to know it’s living up to its purpose and helping keep your home spotless. We truly appreciate you taking the time to share your experience and are glad you’re enjoying your Dyson!
Written by a customer while visiting Dyson
Posted by: Metz
Verified Purchase:Yes
Makes my v8 look like a kids toy. Would purchase again.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re delighted to hear that you find your new Dyson vacuum such great value and that it outperforms your previous Dyson V8. It’s wonderful to know you’re so pleased with its performance that you’d purchase again. We truly appreciate you taking the time to share your experience and are glad you’re enjoying your Dyson!
Written by a customer while visiting Dyson