Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Melo
Verified Purchase:Yes
This is my third Dyson upright cordless vacuum. I also have all of their hair tools. This is an extraordinary company. The best vacuum in my opinion ever.
Response from DysonBy Dyson Customer Service, June 19, 2026
Greetings! We are glad to see the amazing feedback you have shared regarding your third Dyson upright cordless vacuum and your incredible loyalty across all of our high-quality hair care tools. Thank you for being such a valued part of our community and for taking the time to support us!
Written by a customer while visiting Dyson
Posted by: saralee
Verified Purchase:Yes
For the first time in my life, I love vacuuming!! I always knew that cords and plugs were a big issue for my vacuuming, and Dyson successfully eliminated them! No more pulling the plug out of the socket while going down a hall, or getting cords tangled up! Once it is juiced up, this little wonder vacuums like crazy! Excellent suction and cleaning power, unlike any other vacuum I have used! The varied attachments make getting hard to reach areas like stairs easy! Cleaning the filter is easy too, with a pop out lid and easy to reach filter area.
Also, not too heavy and easy trigger finger function! Plus, I like the vibrant purple color scheme and the weird noise the vacuum makes when it shuts down. It is super easy to charge and store, and I keep it ready for action at all time!
Also, not too heavy and easy trigger finger function! Plus, I like the vibrant purple color scheme and the weird noise the vacuum makes when it shuts down. It is super easy to charge and store, and I keep it ready for action at all time!
Response from DysonBy Dyson Customer Service, June 22, 2026
Thank you so much for sharing your positive feedback and enthusiasm for your vacuum. We are absolutely thrilled to hear how much you enjoy the powerful cordless suction, convenient attachments, and lightweight design. Please be assured that Dyson remains committed to engineering innovative products that make everyday cleaning effortless, and your wonderful review has been shared with our team. Thank you once again for your valuable input and for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Cele
Verified Purchase:Yes
I bought my new Dyson a month ago and it works great.
Response from DysonBy Dyson Customer Service, June 18, 2026
Thank you so much for sharing your feedback with us! We are absolutely thrilled to hear that your new Dyson is working great and that you are enjoying it after your first month of use. Your satisfaction is our top priority, and knowing our product is delivering a great experience makes our day.
Written by a customer while visiting Dyson
Posted by: Deb71
Verified Purchase:Yes
I’ve had the Dyson V11 extra for several weeks now. This is the third Dyson I’ve owned and to say they get a workout with two Golden Retrievers in the house is something of an understatement. I am amazed at the way this one performs. Love all the improvements and have yet to run out of power.
Response from DysonBy Dyson Customer Service, June 17, 2026
Thank you for being a loyal Dyson owner! We love hearing that your recent purchase is successfully tackling all that Golden Retriever fur. It is wonderful to know the performance improvements and battery life are keeping up with your busy home. Thanks for trusting us to handle the pet hair challenge!
Written by a customer while visiting Dyson
Posted by: Pinky
Gender:Female
Verified Purchase:Yes
I like the vacuum cleaner. I like that I don’t have to drag a cord around. I like that the suction is great. I like that I can get under most anything because it is a stick vac. The main thing I do not like is that the battery being at the top where you hold the vacuum. It’s heavy and it makes it difficult to continue vacuuming with the same hand. You have to change hands back-and-forth so that your hand doesn’t get tired. I gave it four stars instead of five stars because of the heavy battery. A lot of people reviewed it with a complaint about the switch, which you have to hold down while you are vacuuming, but I like that because when I let go of it, the vacuum turns off so if I am busy doing something, I don’t have to worry about switching it off. Also, The battery power doesn’t last very long if you are using the Boost, but I have a one bedroom small small apartment so I was able to clean my whole apartment with the Boost and it did a very good job on it. .
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 18, 2026
Thank you for taking the time to leave such a detailed and balanced review. We’re happy to know the suction, Boost mode, and stick‑vac flexibility are working well for your space. We’re sorry the battery placement feels heavy during longer cleans. Switching hands often can definitely get tiring. Your feedback plays an important role in how we develop our future machines.
Written by a customer while visiting Dyson
Posted by: Mrs.Aguilar81
Gender:Female
Verified Purchase:Yes
I'm a new Dyson customer and as of now I'm very happy with my big girl purchase . Excited to use the extra features.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 16, 2026
Thank you for your lovely review. We’re delighted to welcome you as a new Dyson customer and even happier to hear your new purchase is already making a great impression. Enjoy discovering all the features, and it sounds like you’re off to a great start.
Written by a customer while visiting Dyson
Posted by: Jamie
Verified Purchase:Yes
This is my 3rd Dyson, I use daily as we have a lab that sheds daily! The best vacuum that we have found! To last 4 to 5 years using daily, there is no better match than the Dyson.
Response from DysonBy Dyson Customer Service, June 19, 2026
Thank you for being a part of the Dyson family! We love hearing that our machines deliver the durable, daily performance you need for Labrador shedding.
Written by a customer while visiting Dyson
Posted by: Chas
Verified Purchase:Yes
Great vacuum, can't believe all that it picks up. Easy to use, and good, balanced weight.
Response from DysonBy Dyson Customer Service, June 17, 2026
Thank you so much for your wonderful review! We are absolutely thrilled to hear that you are loving your new Dyson vacuum and that its powerful suction, easy handling, and perfectly balanced weight have made cleaning so much easier for you. Knowing that our technology is making a noticeable difference in your home means the world to us.
Written by a customer while visiting Dyson