Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Marlene
Verified Purchase:Yes
It’s great so far I just got it a couple weeks ago I love how there’s no cord and it can go on my rug and right into the kitchen Without making any changes with it
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re pleased to hear that you’re enjoying the cordless design and how easily it transitions from your rug to the kitchen without any adjustments. If you have any concerns or need further assistance, please reach out to us via live chat or call so that we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Versatile, powerful, compact, quieter than most
on December 1, 2025
Posted by: Lirtle
Verified Purchase:Yes
As powerful as the ball style, with added versatility. The trigger on/off switch is brilliant.
Gets all the pet hair and dander. Design makes it easy to get under the bed and into smaller spaces. Ideal for a home with a mix of hard floor and carpet. That it can be used as a hand-held is a bonus. Charges quickly, takes up little space.
Gets all the pet hair and dander. Design makes it easy to get under the bed and into smaller spaces. Ideal for a home with a mix of hard floor and carpet. That it can be used as a hand-held is a bonus. Charges quickly, takes up little space.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson has impressed you with its versatility, powerful suction, and compact design. It’s wonderful to know the quieter operation, trigger on/off switch, and ability to capture pet hair and dander have made a difference in your home. We’re glad the design makes cleaning under furniture and smaller spaces easier, and that the quick charging and hand‑held functionality add to the convenience. Your satisfaction matters to us, and we remain committed to delivering Dyson solutions that combine innovation with powerful performance. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Mike
Gender:Male
Verified Purchase:Yes
I purchased this vacuum to replace my Dyson DC59 to vacuum mostly dog hair on my main floor which is hardwood and tile. It works well and the brush doesn't get tangled with hair like my previous vacuum. The container is also larger which is nice and the battery lasts longer as well. A lot of attachments which is also good. It is a bit heavier than my DC59 and the DC59 was easier to empty without having to remove the nozzle tube. However, all in all I think this is an improved vacuum and I am pleased with its operation.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We appreciate you highlighting how the vacuum performs well on hardwood and tile, handles dog hair without tangling, and offers a larger container, longer battery life, and useful attachments compared to your DC59. We also note your comments about the weight and the ease of emptying the previous model. If you have any concerns or need further assistance, please contact us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: We shall see.
Verified Purchase:Yes
2 weeks old and it has been diagnosed needing a new battery. Not sure if I am in love with the vacuum yet as we didn’t get to use it much.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that your Dyson vacuum has required a new battery after only two weeks of use, and we understand how disappointing it must feel not to have had the chance to properly experience the product yet. Your input is important, and we’ll make sure it’s noted for our product teams as they continue to improve reliability and performance. Please reach out via live chat or call so we can assist further and ensure your machine is functioning as intended. Your satisfaction matters to us, and we remain committed to supporting you. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Rburke
Verified Purchase:Yes
Love it but wish it had a light on the vacuum end.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that you love your Dyson, but we’re sorry the absence of a light on the vacuum end has been a drawback for you. We understand how helpful that feature could be for cleaning in darker areas. Your input is valuable, and we’ll make sure it’s noted for our product teams as they continue to improve design and usability. Your satisfaction matters to us, and we remain committed to delivering Dyson solutions that combine innovation with powerful performance. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Mom26
Gender:Female
Verified Purchase:Yes
I bought this Vacuum 2 weeks ago and I highly recommend it. Easy to use and great performance.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your new Dyson vacuum has been easy to use and delivers great performance. It’s wonderful to know you’re highly recommending it after just a couple of weeks of use. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
4
The missing on & off button with tired fingers.
on November 30, 2025
Posted by: Chuck
Verified Purchase:Yes
Like the vacuum very much! Only issue needs a on button. Fingers on both hands tire quickly.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you so much for sharing your feedback. We truly appreciate the effort you have taken to let us know about your experience. It’s great to hear that you like the vacuum’s performance, and we have noted your suggestion regarding the on/off button and grip comfort. If you face any issues or need further assistance, please do not hesitate to reach out to us via live chat or give us a call. Your input is valuable to us, and we are grateful for it.
Written by a customer while visiting Dyson
Posted by: AP46
Verified Purchase:Yes
Excellent machine. Big improvement over the V8, which is an excellent product in its own right. Very happy with my purchase.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson V11 has proven to be such an excellent machine and a big improvement over your V8, which you already found to be a great product. It’s wonderful to know you’re very happy with your purchase and enjoying the upgrade. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson