Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Professor DW
Gender:Male
Verified Purchase:Yes
My wife Loves it! We have wanted one for a long time. Smooth purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson made for the best birthday gift and that your wife loves it. It’s wonderful that you’ve both been wanting one for a long time and had such a smooth purchase experience. If you have any concerns or need assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Tucker
Verified Purchase:Yes
This is brand new to me. I have had my Dyson for 1 week and I don’t dread vacuuming! Not having to drag a cord around is wonderful. I have been hesitant about purchasing a Dyson due to the price. It is worth every penny!
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you for sharing your experience. We’re delighted to hear that Dyson has made vacuuming easier and more enjoyable for you. It’s wonderful knowing the cordless design has removed the hassle of dragging a cord and that the product feels worth the investment.
Written by a customer while visiting Dyson
Posted by: MrClean
Gender:Male
Verified Purchase:Yes
Had it about 3 weeks and impressed with the performance. Picks up so much more debris than my old vacuum and so easy to maneuver plus its light weight.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you for sharing your feedback. We’re glad to hear that after three weeks of use you’re impressed with the performance, noting how much more debris it picks up compared to your old vacuum, while being easy to maneuver and lightweight. If you have any concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: DdtMmt
Gender:Male
Verified Purchase:Yes
We really like that our dogs hair doesn’t get wrapped around the head brush like it did on our older Dyson model.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
We appreciate you sharing that, and we’re glad to hear the brush head is handling your dog’s hair so much better than your older Dyson model, thanks to its improved design. If you ever want help highlighting more features in your review, we’re here to make it easy.
Written by a customer while visiting Dyson
Posted by: Kathi
Gender:Female
Verified Purchase:Yes
Best stick vacuum out there by far! I’ve tried several and V11 is the BEST!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re thrilled to hear that you consider the Dyson V11 the best stick vacuum and that it stands out compared to others you’ve tried. It’s wonderful to know the product is delivering the performance you were looking for. If you ever have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Mizchels
Gender:Female
Verified Purchase:Yes
I think it’s great! It replaced my old Dyson. I use that one for five years, and now it is time to replace it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re delighted to hear that your new Dyson has been a great replacement and that your previous one served you well for five years. It’s wonderful to know the product continues to meet your expectations. If you ever have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Jenny
Verified Purchase:Yes
This is my second Dyson. Suction is fantastic. We have a new puppy and this Model picks up the finest particles of dirt and dust that is brought in from the outdoors.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re delighted to hear that your second Dyson is delivering fantastic suction power and helping you keep up with the fine dirt and dust brought in by your new puppy. If you ever have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Solo
Verified Purchase:Yes
V11 Extra: Great suction; does great to pick up dust close to wall edges; easy to use and charge; Would highly recommend.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your experience. We’re delighted to hear the V11 Extra’s suction and ease of use have impressed you. It’s wonderful to know it’s performing so well along wall edges and charging with ease.
Written by a customer while visiting Dyson