Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Karen
Verified Purchase:Yes
My husband and I love the V11 so much that we got one for our daughter across the country. She loved it so much, she spent half the night vacuuming her new apartment.
Response from DysonBy Dyson Customer Service, December 9, 2025
It’s fantastic to hear the Dyson V11 has become a favorite in your household and beyond. We love knowing it’s making cleaning easier for you and your husband, and that your daughter is enjoying hers so much in her new apartment. Thank you for sharing this. Your story captures exactly what we strive for.
Written by a customer while visiting Dyson
Customer Rating
5
Life is better for having this vac! Feature-rich.
on December 9, 2025
Posted by: salli4th
Gender:Female
Verified Purchase:Yes
I have some mobility issues and bought this to replace a corded model from a different maker. It's significantly lighter in weight than what I was using. Everything seems easier to use about it and I love that suction. It almost seems to suck onto the floor, maybe it really does. I've used it several times and I'm only halfway through the battery which I fully charged before using. I expect the crevice tool to work as advertised and the hair tool - I'm not sure how much I'll use that, and I like the dusting tool. I will say that there is a lot more dust in the bin than there used to be with my old vacuum, and is therefore efficient. Not had a chance to attend to filtration yet, I expect it to function well, indeed.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 9, 2025
Your review truly brightened our day. We designed this Dyson with ease of use in mind, and it’s great to know the lighter weight and strong suction are helping you clean more comfortably. We’re glad the attachments are fitting into your routine, and we hope the crevice tool and filtration system continue to meet your expectations as you use them more. Feedback like yours helps us understand how our technology supports everyday living, and we’re grateful you chose Dyson to be part of your home.
Written by a customer while visiting Dyson
Posted by: Jim L
Verified Purchase:Yes
I bought the Dyson v11 pro for my wife for an early Christmas gift. She is so elated with it. Thank you Dyson , in her words," for making her life easier".
Response from DysonBy Dyson Customer Service, December 9, 2025
We’re thrilled to hear that your Dyson has brought so much joy to your home. Knowing it’s made life easier for your wife is exactly the kind of impact we strive for. Thank you for sharing such a thoughtful gift story. It means a lot to us to be part of moments like these.
Written by a customer while visiting Dyson
Posted by: Margd
Gender:Female
Verified Purchase:Yes
I upgraded from the Dyson V8 to the V11 and could not be more thrilled. This machine is quiet, has more suction and is far easier to empty the dust bin. I always tell people that a Dyson product is worth every penny!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 9, 2025
We’re delighted your Dyson V11 has made such a positive impact after upgrading from the V8. The quieter design, powerful suction, and simple dust bin emptying are all part of what makes this machine special. Thank you for sharing your excitement and for recommending Dyson. Your support motivates us to keep innovating.
Written by a customer while visiting Dyson
Posted by: Mugs22
Gender:Female
Verified Purchase:Yes
I bought this & the suction power is amazing! It is a little bit bulked than my old Dyson but I love it
Response from DysonBy Dyson Customer Service, December 9, 2025
It’s wonderful to hear that your Dyson is delivering amazing suction power and making cleaning easier. We appreciate your comment about the design feeling bulkier, and we’ll keep feedback like yours in mind as we continue to innovate. Thank you for sharing your experience and for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: CoachC
Gender:Male
Verified Purchase:Yes
Most powerful vacuum I’ve owned. Unfortunate design flaws-doesn’t stand on its own and difficult to take apart to empty.
Response from DysonBy Dyson Customer Service, December 9, 2025
Hi there, thank you for sharing your experience with us! We’re delighted to hear that you find your Dyson to be the most powerful vacuum you’ve owned, though we completely understand how the design aspects. Your feedback is very valuable to us. If you need any assistance or guidance, our team will be happy to help, you can reach us via live chat (http://ms.spr.ly/6428t9LE2) or call support at 866‑693‑9766.
Written by a customer while visiting Dyson
Posted by: Butch
Gender:Male
Verified Purchase:Yes
Easy to move around and pick things up great also great with the 3 modes great suction and the attachments are great
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 8, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your machine is easy to maneuver, delivers great suction, and that the three cleaning modes and attachments have enhanced your experience. This level of versatility and performance reflects our commitment to engineering products that combine powerful technology with user‑friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Stevensville
Gender:Female
Verified Purchase:Yes
I needed a new Dyson and was looking for one that would work with the free-standing holder so I purchased the V11. I'm OK with it, but I really don't like having to remove the wand every time I want to empty the canister. It also doesn't seem to have a loose rug mode, as my old one did.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 9, 2025
Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience with the Dyson V11. We’re sorry to hear that the design of the canister and the absence of a loose rug mode have not fully met your expectations, and we completely understand how this can be inconvenient compared to your previous machine. Your input is very valuable to us, and we thank you for helping us improve. If you face any performance issues with your Dyson, please do not hesitate to connect with us via live chat or call, our agents will be more than happy to assist you.
Written by a customer while visiting Dyson