Hello, thank you for sharing your feedback. We are delighted to hear how much you’re enjoying your new Dyson and that it has delivered the power and performance you’ve been hoping for. It’s wonderful to know the machine is picking up what previous vacuums left behind and making such a noticeable difference in your home. This level of deep cleaning reflects our commitment to engineering machines that combine strong suction with efficient, easy‑to‑use design. We also appreciate your note about the bin needing frequent emptying — this can certainly happen when a machine is capturing long‑settled debris, especially after upgrading from a less powerful model. Your experience is a great reminder of how effective a Dyson can be right from the start. Thank you again for taking the time to share your story. Should you have any questions or need support in the future, our chat and voice teams are always happy to assist.

Hi there, thank you for sharing your feedback. We’re sorry to hear that your experience with this vacuum has not lived up to the hype, and we understand your frustration with the design aspects such as the inability to stand on its own, the number of attachments, the power button placement, and the performance when pulling backward or picking up cat litter. If you’d like us to assist further and provide the best possible resolution, please reach out to us via live chat or call. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.

Thank you for your positive feedback. We’re delighted to hear that the vacuum has met your expectations and that your daughter’s recommendation turned out to be such a great choice for you. Your satisfaction means a lot to us, and we truly appreciate you sharing your experience. We have noted your input, and thank you again for taking the time to provide your valuable feedback.