Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: JPLO
Gender:Male
Verified Purchase:Yes
Absolutely love it! Works great on hardwood, as well as carpet. I actually enjoy "my task", which is vacuuming all hardwood and tile bathrooms!! Reviewed by the "husband"! :)
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 27, 2025
Hi, thank you for taking the time to leave such a positive review. We’re delighted that your Dyson has made cleaning hardwood and bathrooms easier and even enjoyable. Should you ever notice anything that doesn’t feel quite right or want advice on care and maintenance, please reach out through live chat or call our Support team. We’d be happy to help keep things running smoothly.
Written by a customer while visiting Dyson
Posted by: JRSTUDEBAKER
Gender:Male
Verified Purchase:Yes
This is our second Dyson stick vacuum, and it is as excellent as the first!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 26, 2025
Hi, thank you so much for sharing your wonderful review with us! We’re thrilled to hear that your second Dyson stick vacuum has lived up to the excellence of your first, and it’s truly rewarding to know our products continue to meet your expectations. Your loyalty and positive words mean a great deal to us, and feedback like yours inspires our team to keep delivering the highest quality and performance. We’re grateful for your trust in Dyson and look forward to supporting you with many more years of consistent excellence.
Written by a customer while visiting Dyson
Posted by: Gay J
Gender:Female
Verified Purchase:Yes
I love it on tile and wood floors but on an area rug I’m having issues. The suction do strong it won’t roll on flat area rug
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 26, 2025
Thank you so much for sharing your experience with the Dyson V11. We’re delighted to hear how well it performs on your tile and wood floors, and we truly value your feedback about using it on area rugs. Your insights help us better understand how our machines are used in real homes, and we appreciate you taking the time to let us know. At Dyson, we’re committed to continually improving our technology so that it delivers the best possible performance across all floor types, and your review is an important part of that journey.
Written by a customer while visiting Dyson
Posted by: rick
Verified Purchase:Yes
Vacuum is lighter than expected, significantly more powerful than expected but as expected from Dyson an engineering marvel…cost more than I wanted to spend but certainly worth the money. Example: ran through debris on hardwood floor then directly to carpet with dried cat puke (yum) and the vacuum cleaned up both without any changes to vacuum controls.
Response from DysonBy Dyson Customer Service, December 23, 2025
Thank you for sharing such a wonderful review with us. We are delighted to hear that your Dyson vacuum has exceeded your expectations by being lighter, more powerful, and delivering the engineering excellence you anticipated. It is great to know that it seamlessly handled both hardwood debris and carpet mess without any adjustments, showcasing the versatility and performance we strive to provide. Your feedback highlights the value and reliability of Dyson technology, and we truly appreciate you taking the time to share your experience.
Written by a customer while visiting Dyson
Posted by: Candy
Verified Purchase:Yes
This Dyson was a gift to me. At 78 I treated myself! It replaced two other corded Dyson's which I donated for others to use and enjoy.
This stick vacuum enables me to vacuum my house on a single charge and do it with ease.
Terrific value and performance.
This stick vacuum enables me to vacuum my house on a single charge and do it with ease.
Terrific value and performance.
Response from DysonBy Dyson Customer Service, December 23, 2025
Thank you so much for sharing your wonderful review with us. It is inspiring to hear how, at 78, you treated yourself to a Dyson stick vacuum and that it has brought such ease and convenience to your cleaning routine. We are delighted that you find it powerful enough to vacuum your entire home on a single charge and that it has proven to be a terrific value and performance upgrade from your previous corded models. Your thoughtful gesture of donating your older machines so others can benefit speaks volumes, and we truly appreciate your loyalty to Dyson. Your feedback means a great deal to us, and we are thrilled that your new Dyson is making a positive difference in your everyday life.
Written by a customer while visiting Dyson
Posted by: B&BC
Gender:Male
Verified Purchase:Yes
It cleans so well its almost embarrassing. This our 2nd Dyson. Still have the "7" but the battery is getting weak. This is heavier than the 7 but is way more powerful than the 7. Performing better than expected so we are pleased.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 23, 2025
Thank you so much for sharing your wonderful feedback with us! We truly appreciate you taking the time to let us know about your experience, and we’re delighted to hear that your new Dyson is performing even better than expected. It’s great to know that despite being a bit heavier than your previous model, you’re enjoying the extra power and efficiency it brings. We’re glad to hear this and want to assure you that your input is valuable to us as it helps us continue to improve and deliver products that meet your needs. Thank you again for your support and for being a loyal Dyson customer!
Written by a customer while visiting Dyson
Posted by: jcm1
Gender:Female
Verified Purchase:Yes
I love the suction capability of my new Dyson V11. Also, the attachments are great and it is easy to charge. One and only one negative: the bigger battery makes it top-heavy. I am able to use it, but I would love for it to be a bit lighter in weight.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 22, 2025
Thank you so much for sharing your feedback. We truly appreciate you taking the time to let us know about your experience. We’re delighted to hear that you’re impressed with the suction capability, attachments, and ease of charging on your Dyson V11. We understand your point about the weight with the larger battery, and your input is valuable as it helps us continue to improve our designs. We’re glad to hear this overall positive experience, and we sincerely thank you for your input.
Written by a customer while visiting Dyson
Posted by: Dinna
Verified Purchase:Yes
Bought about two months ago, this is second Dyson for us and I love the cordless freedom to vac whole house on the charge. Great medium house vacuum!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 22, 2025
Thank you so much for sharing your wonderful feedback with us. We truly appreciate you taking the time to let us know about your experience. We’re delighted to hear that you’re enjoying the cordless freedom and the convenience it brings in cleaning your whole house on a single charge. It’s great to know this Dyson has been a perfect fit for your medium-sized home, and we’re glad to hear it’s meeting your expectations. Thank you again for your input, and we’re pleased to have you as part of the Dyson family.
Written by a customer while visiting Dyson