Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Tank
Verified Purchase:Yes
Great suction. Only issues is having to take the stick off to empty the container is a pain. Last stick vacuum we had just the canister came off. It was 1/4 the cost AND it had a light egging l which made cleaning much easier. I had to velcro a small flashlight to the Dyson stick. And you have to continually hold the power trigger on.
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson stick vacuum is delivering strong suction and helping you keep up with cleaning needs around your home. We also appreciate your comments regarding the design, including the process of emptying the dust container, the absence of a built-in light, and the need to hold down the power trigger during use. At Dyson, we continually strive to balance powerful performance with user-friendly features, and insights like yours are invaluable in helping us improve our technology. We sincerely appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: DJP79
Verified Purchase:Yes
So happy to have another Dyson vacuum in our household. Even with the Roomba running daily, three big dogs and a busy household require kitchen floor cleanups throughout the day. it does a fabulous job reaching through bar stools and under cabinets. I really love the furniture attachment for cleaning sofas! The length of the battery life surprised me and that's a good thing.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for sharing your wonderful review! We are thrilled to hear that your new Dyson vacuum is making such a positive difference in your busy household and that you are enjoying features like the furniture attachment and the impressive battery life. It is great to know that it helps keep your home clean even with three big dogs and a Roomba in the mix! Your feedback means a lot to us, and we are delighted that Dyson continues to meet your expectations. Thank you for choosing Dyson, we look forward to being part of your cleaning routine for years to come!
Written by a customer while visiting Dyson
Posted by: DonnaD
Gender:Female
Verified Purchase:Yes
Great vacuum! Does a great job and easy to work with. Cordless is great. I can adjust the power based on the job at hand.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for your wonderful review. We’re thrilled to hear that your Dyson delivers the great performance you expect, with powerful suction, cordless convenience, and adjustable power that makes tackling any job effortless. It’s fantastic to know the machine is easy to work with and is living up to your expectations, and we truly appreciate your kind words and support.
Written by a customer while visiting Dyson
Posted by: Shelleyjo
Gender:Female
Verified Purchase:Yes
I got this vacuum for Christmas I like the fact that it is lightweight and that I can hang it right on the wall and grab it anytime. I need it, especially having grandchildren in the house. I haven’t had it long enough to tell about the battery, but for the time being it seems to be just what I needed
I am still getting used to it, but so far I am really liking it also, the suction seems very good and I like that it has the three settings for suction.
I am still getting used to it, but so far I am really liking it also, the suction seems very good and I like that it has the three settings for suction.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson cordless vacuum has been a convenient addition to your home, especially with its lightweight design and wall-mounted accessibility for quick cleanups. It’s great to know that the suction performance and the three adjustable settings are meeting your needs so far, and we’re pleased that the machine is already making everyday cleaning easier around your grandchildren. At Dyson, we strive to engineer products that combine powerful performance with practical design, and your experience reflects this commitment. We sincerely appreciate you taking the time to share your thoughts. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Philc
Verified Purchase:Yes
Love this Dyson! Quiet. Strong vacuum. Great modular attachments. Easy to use. Good battery
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello, thank you for sharing your thoughts with us. We’re so glad to hear you’re enjoying the quiet strength and modular attachments of your Dyson. If at any point the battery or performance gives you trouble, we’re truly sorry for the inconvenience and would love to help. Please reach out through live chat or call our support team so we can make things right.
Written by a customer while visiting Dyson
Posted by: Bruce4708
Gender:Male
Verified Purchase:Yes
Have the Dyson ball vacuum so know the quality of the V11 stick vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for your feedback. We truly appreciate your positive feedback and are delighted to hear that your experience with the Dyson Ball vacuum has given you confidence in the quality of the V11 stick vacuum as well. It’s wonderful to know our products are meeting your expectations, and we’re glad to have your input. Thank you again, it reassures us that we’re delivering the performance and reliability you value.
Written by a customer while visiting Dyson
Posted by: MagnificentL
Gender:Male
Verified Purchase:Yes
At first, I was a little apprehensive on deciding what type of model I would chose between an upright vacuum cleaner vs. a stick vacuum. Because, I always was comfortable using a upright one, and I wanted to purchase the best that money could buy. And Dyson has an outstanding analysis and performance for being one of the permier brands that the company stands behind. So, I tried a stick vacuum for the very first time, and I was totally surprised how well it operated. And so far, it has exceeded my expectations. A great choice!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing such a thoughtful review. We’re delighted to hear that your first experience with a stick vacuum has exceeded expectations. We understand how important it can be to feel confident when switching from an upright, and we’re proud that Dyson’s design and performance made the transition a positive one. Your kind words about our brand and technology mean a great deal to us, and we’re thrilled this model has proven to be a great choice for you.
Written by a customer while visiting Dyson
Posted by: Rtabbara
Verified Purchase:Yes
Great suction and performance just heavier on the handle part where the battery lives. My thumb rubs against the edge of the handle it starts to hurt few minutes into vacuuming.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re glad to hear you’re impressed with the suction and performance! We’ve noted your concern about the handle weight and thumb discomfort, and we appreciate you bringing this to our attention. Please feel free to reach out to us via live chat or phone support, where our team can assist you further. Your satisfaction matters to us, and we’ll continue striving to make every detail of your experience more comfortable.
Written by a customer while visiting Dyson