Replaced my 10 year old V8 with the V11 and wow, I did not know what I was missing! This thing is so fun to use!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hi, thank you for sharing your feedback with us. We’re thrilled to hear that you’re enjoying the performance of your new Dyson V11 and that it’s been such a great upgrade from your V8. It’s wonderful to know you’re having fun using it! We truly appreciate your input and are glad to have you as part of the Dyson family.
We just got it day after Xmas and We Love ours!!!!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hello, thank you for sharing your feedback. We are thrilled to hear that you love your new Dyson V11 and that it’s already making a positive impact in your home. At Dyson, we strive to engineer powerful, convenient cleaning solutions that deliver exceptional performance and ease of use. Your enthusiasm reinforces our commitment to innovation and quality, and we truly appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
The vacuum has great suction, but only down fall is you need attachments for everything, like for different flooring and also the worst part is the trigger to turn it on, you have to constantly squeeze that trigger otherwise it shuts off or you have to buy some type of attachment that keeps it locked on.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hi there, thank you for taking the time to share your experience. We’re really glad to hear you’re enjoying the strong suction. That said, we understand how having to switch attachments for different surfaces and continuously holding the trigger can feel inconvenient. We appreciate you calling that out. If you’d like tips on attachments or want to explore options that may make use more comfortable, our Live Chat and phone support teams are always happy to help.
The vacuum itself is perfect absolutely perfect. I love it. It’s Easy to use and the only problem I can see is the handle is much heavier Then the bottom piece so it’s a little bit cumbersome, but it works like a charm! The plastic holder that you charge it on seems to be a little on the cheap end being made of plastic!
Response from DysonBy Dyson Customer Service, January 8, 2026
Thank you so much for sharing your positive feedback, we truly appreciate it and are delighted to hear that you find the vacuum perfect and easy to use. We’re glad to know it works like a charm for you, and your observations about the handle weight and charging holder are noted. Thank you again for your input, it means a lot to us and helps us continue improving our products!
I got my Dyson v11 about a month ago. The performance is great and so is the battery life.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for sharing your feedback with us! We are thrilled to hear that you are enjoying your Dyson V11 and that its performance and battery life have met your expectations. Your satisfaction means a lot to us, and it is wonderful to know that your experience reflects the quality and innovation we strive to deliver. If you ever need tips, accessories, or assistance to get the most out of your Dyson, we are always here to help. Thank you for being a valued Dyson owner!
I asked for a new vacuum for Christmas and to my surprise my husband got me a new Dyson. I love cleaning my house and this vacuum is incredibly satisfying to use. I typically use the strongest suction power when vacuuming my carpets and I'm always in awe how much dust and crap it sucks up! I've used it for high and low areas with ease. My only complaint is the battery life, but I keep it charging often to prevent it from being an issue.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello, thank you for sharing your feedback. We are delighted to hear that your new Dyson V11 has brought satisfaction to your cleaning routine and that its powerful suction is helping you tackle dust and debris from carpets with ease. It’s wonderful to know that the versatility of the machine allows you to clean both high and low areas comfortably, making household tasks more efficient. We do acknowledge your comment regarding battery life, and we appreciate your proactive approach in keeping the unit charged to minimize any inconvenience. At Dyson, we are committed to designing technology that delivers strong performance while simplifying everyday cleaning, and your experience reflects this mission. We sincerely value your input and thank you for taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
It is light weight and easy to handle. Suction is great! Battery lasts a long time, enough to do what job I have.
Response from DysonBy Dyson Customer Service, January 8, 2026
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the performance and easy handling of your Dyson machine. It’s great to know the suction and battery life are serving you well. If you ever need support or have more thoughts to share, we’re here to help. Thanks for choosing Dyson to make cleaning that bit easier.
Super happy with my Dyson. Light weight, easy to wall install. Great product. Had family over for Christmas, my daughter in law used my Dyson and loved it so much she went out and bought herself one the next day.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi there, thank you so much for sharing your wonderful feedback with us! We’re delighted to hear how much you enjoy your Dyson and that its lightweight design and easy wall installation have made it such a convenient part of your home. It’s especially heartwarming to know that your daughter‑in‑law loved using it over Christmas and was inspired to get one of her own the very next day. Stories like yours truly make us proud, and we’re thrilled that Dyson continues to bring ease and joy to your family.