Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Mike
Verified Purchase:Yes
Good battery life and suction but heavy and can't believe at this price point doesn't have headlights.
Response from DysonBy Dyson Customer Service, January 9, 2026
Thank you for sharing your feedback with us. We're glad to hear you’re pleased with the battery life and suction. We’ve taken note of your comments about the weight and the lack of headlights, your input helps us improve. If there’s anything else we can help with, please let us know. We’re always here to listen and support your cleaning needs.
Written by a customer while visiting Dyson
Posted by: Stacie
Verified Purchase:Yes
Love it!! It has great suction and picks up nicely!!!
Response from DysonBy Dyson Customer Service, January 9, 2026
Hi there! Thanks so much for your review hearing you love the suction power means a lot to us. If you ever need help or have questions, our live chat and support teams are ready and happy to assist.
Written by a customer while visiting Dyson
Posted by: Brenda13
Verified Purchase:Yes
Was a gift from my future son in- law, love it! He is great!
Response from DysonBy Dyson Customer Service, January 9, 2026
Thank you for the lovely feedback. We’re so happy your gift has been such a joy, and it’s clear your future son‑in‑law picked something truly special for you. We’re glad you’re enjoying it!
Written by a customer while visiting Dyson
Posted by: Big job cleaner
Gender:Female
Verified Purchase:Yes
Extremely happy with how much dirt this vacuum cleaner picks up. Good on hard surfaces too.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Thank you for sharing your experience! We're thrilled to hear your vacuum is picking up so much dirt and performing well on hard surfaces. If you ever have questions or want tips to get even more from your machine, just let us know. We’re here to help keep your home spotless.
Written by a customer while visiting Dyson
Posted by: J1middy
Verified Purchase:Yes
Couldn’t ask for anything better than this model. Great performance! Happy with the results!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Thank you so much for sharing your feedback! We’re delighted to hear that this model has exceeded your expectations and delivered the great performance you were looking for. Knowing that you’re happy with the results truly means a lot to us at Dyson. Your satisfaction is what drives us to keep innovating and creating products that make cleaning effortless and effective. We appreciate you taking the time to share your experience!
Written by a customer while visiting Dyson
Posted by: MichaelinMemphis
Gender:Male
Verified Purchase:Yes
I bought this for myself for Christmas.....quite an update from my last Dyson!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hello, thank you for sharing your feedback. We are thrilled to hear that your Dyson V11 Extra is delivering long-lasting battery life and powerful performance. It’s great to know that this upgrade has made such a positive difference for you, especially as a special Christmas purchase. At Dyson, we design our machines to combine advanced technology with convenience, ensuring an exceptional cleaning experience every time. Your satisfaction reinforces our commitment to innovation and quality. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: 1234
Gender:Female
Verified Purchase:Yes
i love my new dyson it is exactly what I needed for my wood floors.
Response from DysonBy Dyson Customer Service, January 8, 2026
Thank you so much for sharing your experience with us! We’re really glad to hear that your new Dyson is exactly what you needed for your wood floors. It’s wonderful knowing it’s been such a helpful addition to your home, and we truly appreciate you taking the time to leave this kind review.
Written by a customer while visiting Dyson
Posted by: Chunkychick69
Gender:Female
Verified Purchase:Yes
I got this day after Christmas and I use it 2-3 times a day!!! I had 2- V8s ( one for home and one for RV) they both died within a week of each other. But this V 11 is AMAZING!!! Super easy on my back and picks up my bulldogs hair great! MY OPINION WHEN SOMEONE ASKS…… BUY THE DYSON VACUUM!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hi there, thank you so much for sharing this we absolutely love your enthusiasm! We’re thrilled to hear how well the V11 is working for you, especially with frequent use and tackling your bulldog’s hair. We’re sorry to hear about your V8s, but we’re glad the V11 has made cleaning easier on your back and a joy to use. If you ever need tips, accessories, or support, our Live Chat and phone support teams are always happy to help.
Written by a customer while visiting Dyson