Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: LisaG
Verified Purchase:Yes
I have had a few Dyson vacuums, but this one is by far the best. The battery life is superb, the suction is unbelievable, and the ability to handle it smoothly is excellent.
Response from DysonBy Dyson Customer Service, July 1, 2026
It sounds like you have found an absolute winner. Transitioning through multiple generations of Dyson vacuums gives you the perfect perspective to spot a true upgrade, and it is fantastic that this model is delivering such a noticeable leap in battery life, suction power, and effortless handling.
Written by a customer while visiting Dyson
Posted by: Dave81
Gender:Male
Verified Purchase:Yes
I have own two other models of these vacuum cleaners and have always loved the performance of the devices.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 1, 2026
Thank you so much for being such a loyal member of the Dyson family! We are absolutely thrilled to hear that your third Dyson machine is living up to expectations and that you have always loved the performance of our vacuums. Knowing that our features and powerful engineering continue to deliver a great experience across multiple generations of machines means the world to us. Thank you for your continued trust in our technology, and happy cleaning!
Written by a customer while visiting Dyson
Posted by: troutmd
Verified Purchase:Yes
We are very happy with our Dyson V11. An excellent product !
Response from DysonBy Dyson Customer Service, June 30, 2026
Thank you so much for your wonderful feedback! We are absolutely glad to hear how happy you are with the versatility and excellent features of your Dyson V11, and we truly appreciate your valuable input. We assure you that we remain fully committed to supporting you and keeping your machine running at its absolute best.
Written by a customer while visiting Dyson
Posted by: Jeanne
Verified Purchase:Yes
I really like the runtime, and it seems to do the job!
Response from DysonBy Dyson Customer Service, June 29, 2026
Thank you for sharing the Dyson love! That is wonderful to hear and we love knowing that the runtime is hitting the mark and your machine is getting the job done perfectly.
Written by a customer while visiting Dyson
Posted by: George C.
Verified Purchase:Yes
I bought this a month ago and I am so happy I did Period Even my dog likes it because it's not too loud
Response from DysonBy Dyson Customer Service, June 29, 2026
Thank you for taking the time to write this. Our engineers work hard to balance strong suction with quiet acoustic design. Hearing that it isn't too loud for your dog and feels light to push is fantastic feedback.
Written by a customer while visiting Dyson
Posted by: Karma
Verified Purchase:Yes
I have a perfectly good canister vacuum cleaner, complete with cord. However, it is heavy and the cord is a nuisance. I am delighted with my new Dyson cordless vacuum with all kinds of attachments. I will say that I wish there was a small booklet with more complete directions as to how to make the best use of those attachments. I know, I know...it's all online, just not all that convenient. Other than that I'm very happy with my purchase. My old vacuum will be very lonely.
Response from DysonBy Dyson Customer Service, June 27, 2026
Thank you for sharing your feedback with us! We are thrilled to hear how much you love the lightness and freedom of your new cordless vacuum. We completely understand how handy a physical guide can be for exploring all your new attachments. Our live chat and voice support teams can guide you through each accessory and share quick, easy tips to help you get the absolute best results. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning tools.
Written by a customer while visiting Dyson
Posted by: sue12
Gender:Female
Verified Purchase:Yes
I love my new Dyson! It is the strongest suction I had in a Dyson vacuum, moves very easy and runtime is much better than prior models. The only thing is, it didn't come with all the parts that are listed on the Dyson app. All and all, super happy!
Response from DysonBy Dyson Customer Service, June 27, 2026
Greetings! We are glad to see the amazing feedback you have shared regarding the strong suction, easy movement, and improved battery runtime of your new vacuum. We acknowledge your concern about the missing parts that were listed on the Dyson app. Your satisfaction is important to us, and we are here to ensure your experience stays perfect.
Written by a customer while visiting Dyson
Posted by: R Bone
Verified Purchase:Yes
I’ve been using this Dyson for 1 month and I do love it. The only problem I seem to have is removing the canister to dispose of the debris.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 25, 2026
Thank you for the great feedback on your vacuum's performance! We are sorry to hear about the trouble you're having with the debris disposal. Emptying the bin should be quick and hassle-free. Please jump onto our website's Live Chat or give our support line a call, so we can check the canister latch and get this sorted for you.
Written by a customer while visiting Dyson