Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Csalzer
Gender:Female
Verified Purchase:Yes
I could not believe how much came out of my carpets ! Love this vacuum especially no cord
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your experience with us. We’re glad to hear how impressed you are with the cleaning results and that you’re enjoying the cordless convenience. It’s always surprising to see just how much can come out of carpets! If you have any questions or ever need support, our team is here to help. Thanks again for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Baur
Verified Purchase:Yes
Great vacuum . The only suggestion i would make is the power button should have a stay on feature. My wife has a problem always depressing the button to maintain the power.
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for your feedback and for fair suggestion. We’re glad you’re happy with your Dyson vacuum. We understand how holding down the power button can be challenging for some users. Your idea for a “stay on” feature is appreciated and has been shared with our product development team as we work to make our machines even more user-friendly. Thanks again for your input and for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Asdfghjkl
Verified Purchase:Yes
Goood performance. Louder than I thought it would be. A light would be nice
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you for sharing your feedback! We’re glad to hear that you’re happy with the performance of your Dyson V11. We appreciate your input regarding the noise level and the suggestion for a light, as this helps us improve. Thank you again for your comments, and we’re always here if you have any questions or need assistance.
Written by a customer while visiting Dyson
Posted by: Mrs French
Gender:Male
Verified Purchase:Yes
My wife received hers for Christmas from our son and we love the convenience of it not having to manage a corded vacuum and it also really performs great. So far we have used a few of the attachments for example in the car and doing baseboards and it performed great!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi there! Thanks for sharing we’re so glad you’re loving the convenience and performance. It’s great to hear the attachments are coming in handy for the car and baseboards. If you ever have questions or need support, feel free to reach out via live chat or give us a call.
Written by a customer while visiting Dyson
Posted by: Andrea
Verified Purchase:Yes
Love it, so easy and convenient, just grab it off its home base and vacuum
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your experience with us. We’re delighted to hear how easy and convenient your Dyson is to use. Being able to just grab it from the home base and start cleaning makes all the difference. If you have any questions or ever need support, our team is always here to help. Thanks again for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Bob73
Gender:Female
Verified Purchase:Yes
I bought this for a Christmas present for myself! This is my third one. Wouldn’t go without a Dyson cordless vacuum. Also have a corded one too.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for taking a moment to leave this wonderful review. We’re so happy to hear you gifted yourself a Dyson this Christmas and that you’ve been a long‑time user. Knowing you now have both corded and cordless models and wouldn’t go without them truly makes our day. We appreciate your loyalty more than you know.
Written by a customer while visiting Dyson
Posted by: bbstacker
Gender:Male
Verified Purchase:Yes
This is the handiest vacuum I have ever seen. Easy to grab and go. Cleans very well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you for sharing your feedback! We’re so glad to hear that you find your Dyson vacuum handy and easy to use, while delivering great cleaning performance. Your input means a lot to us, and we’re always here if you have any questions or need assistance in the future.
Written by a customer while visiting Dyson
Posted by: HT111
Gender:Female
Verified Purchase:Yes
I really like my Dyson however it’s very difficult to push it on a rug. Is there any way to decrease the suction??
Response from DysonBy Dyson Customer Service, January 9, 2026
Thank you for your feedback and question. We’re glad you’re enjoying your Dyson, but understand that pushing it on rugs can be tough. To make it easier, please reach out to us via live chat or phone support, and our team is here to help you find the best solution for your machine and your home. Thank you again for sharing your experience; we appreciate your patience and are here to support you every step of the way.
Written by a customer while visiting Dyson