Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: MJ44
Verified Purchase:Yes
I bought it a month ago and am amazed at how well it vacuums my carpets. I expected the ease of vacuuming without a cord, but not how effectively it cleaned.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 3, 2026
Thank you so much for your feedback! It’s fantastic to know your Dyson is going above and beyond your expectations for cordless cleaning. If you’d like any advice on getting the most out of your vacuum, we’re here for you.
Written by a customer while visiting Dyson
Posted by: Andy
Verified Purchase:Yes
I have used this vacuum about 20-24 times now. Very happy overall. I rate it a 4 star do the grip. Specifically, around the power button/trigger housing. The seams here are not too smooth and generate discomfort. Sure, you could put a piece of tape over the seam and it would be better. I would like to see a smoother overall trigger housing.
Response from DysonBy Dyson Customer Service, February 2, 2026
Hello Andy, thank you for sharing your feedback and for rating your Dyson vacuum 4 stars—we’re glad to hear you’re happy overall with its performance. We appreciate your detailed observation about the grip and power button area. It’s clear that comfort matters, and we’re sorry the seam around the trigger housing has caused some discomfort during use. Your suggestion for a smoother design is valuable; we’ll pass it along to our engineering team for future improvements. Thanks again for helping us refine our products—your input drives better solutions for everyone.
Written by a customer while visiting Dyson
Posted by: Lynne
Gender:Female
Verified Purchase:Yes
This is my second Dyson. I have had my first one for 6years and want to use it in my studio. I love the new one also and happy vacuuming in my main home . We got a lot more attachments with the new one. Dyson makes vacuuming quick and easy.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 31, 2026
Hello there, thank you for sharing your experience, it’s wonderful to hear you’ve enjoyed your Dyson for six years and now have a new one to use at home, while keeping your first in your studio. We’re glad the new model and additional attachments are making vacuuming quicker and easier for you. Happy cleaning, and we appreciate your continued trust in Dyson!
Written by a customer while visiting Dyson
Posted by: Toll2650
Gender:Female
Verified Purchase:Yes
My 3rd Dyson and best one yet good battery so far time will tell how it lasts
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 1, 2026
Thank you for your feedback and for choosing Dyson again! We're glad to hear this is your best experience yet and that you're happy with the battery performance. If you have any questions or need help in the future, we're always here. Enjoy your new Dyson!
Written by a customer while visiting Dyson
Posted by: Tweet
Gender:Female
Verified Purchase:Yes
I bought this vacuum two weeks ago and so far I can say that I love it. I have carpet, tile and rugs in my home. I love that I can use the vacuum to clean each flooring. I also have a rottweiler that sheds really bad it does the job with getting all the fur off the floor.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 30, 2026
Hi there, thanks for sharing your experience! We're delighted to hear your Dyson is making easy work of your carpets, tiles, and rugs and especially all that rottweiler fur. If you ever run into any questions or need a hand with your machine, please reach out by live chat or call our support team. We're always happy to help.
Written by a customer while visiting Dyson
Posted by: Ryan
Gender:Male
Verified Purchase:Yes
I just bought it and recieved a worn out product it makes a very loud vibrating noise at head and make its shake and louder than my previous one.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 29, 2026
Thank you for sharing your feedback with us. We understand your concern about the noise and vibration you have experienced with your styling tool, and we truly appreciate your honesty. Your satisfaction is important to us, and we would welcome the opportunity to make your experience better. If you feel comfortable reaching out, our support team is ready to assist you through live chat or a phone call. Please contact us so we can help you get the most from your Dyson product. Thank you again for your valuable input.
Written by a customer while visiting Dyson
Posted by: Sam25
Gender:Female
Verified Purchase:Yes
I’m really loving this vacuum. My husband had been encouraging me to buy it for years, and I kept putting it off. Now I wish we had gotten it much sooner. I especially like that the canister is easy to remove and empty. The only minor issue is that it can sometimes be a little tricky to detach the canister from the base. Overall, though, I’m truly enjoying it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 29, 2026
Hi there, thank you for sharing your experience it’s always a pleasure to hear from someone who’s enjoying their Dyson. It sounds like your husband’s been waiting for this moment as much as you have! We’re glad the easy-to-empty canister is making a difference. Sorry to hear detaching it can be a bit fiddly at times. If you need any tips or run into issues, our live chat and support team are just a click or call away. We’d love to help.
Written by a customer while visiting Dyson
Posted by: Jillo
Verified Purchase:Yes
Xmas gift. I love it and use it daily am and pm. It’s a keeper
Response from DysonBy Dyson Customer Service, January 26, 2026
Hello Jillo, thank you for sharing your feedback with us. We’re delighted to hear that your Christmas gift has become an essential part of your daily routine and that you’re enjoying it both morning and night. We truly appreciate your endorsement and are glad it's a keeper for you. If you ever have questions or need support, we're here to help!
Written by a customer while visiting Dyson