Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Vmcmurr
Verified Purchase:Yes
I have an old Dyson which i have had for 15 plus years and my new V11 has not disappointed at all! It is great for drapes and stairs!
Response from DysonBy Dyson Customer Service, February 12, 2026
Hi, thank you so much for sharing your wonderful review! We’re thrilled to hear your new Dyson V11 is living up to the legacy of your 15-year-old Dyson and continues to make cleaning drapes and stairs a breeze. It’s fantastic to know our technology is still impressing you after all these years. We truly appreciate your feedback and loyalty. It’s owners like you who inspire us to keep making every Dyson better. If you ever need tips or have questions, we’re always here to help!
Written by a customer while visiting Dyson
Posted by: Anne
Verified Purchase:Yes
I hate the way this empties. Suction is great but the emptying is really unmieldy.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 10, 2026
Thank you for your feedback. We are glad to hear you are satisfied with the suction, but we are sorry to learn that emptying the machine has been difficult. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team—we’re ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson tools. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: sal 77
Verified Purchase:Yes
has lived-up to all of expectations...no complaints
Response from DysonBy Dyson Customer Service, February 8, 2026
Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson V11 has lived up to all your expectations. Creating machines that deliver reliable performance and meet our owners’ needs is at the heart of what we do. At Dyson, we strive to provide high-quality cleaning solutions that blend advanced technology with user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or need support in the future, please don’t hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: bobo
Gender:Female
Verified Purchase:Yes
We love or dyson cordless vacuums. I was disappointed they raised the price cuz its hard for senior citisens to afford these. Ours sounds kinda weird like there is something in it and has sounded like that since we got it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 8, 2026
Thank you for your loyalty and for letting us know both what you enjoy and what’s been tough. We’re sorry about the price increase and about the persistent noise issue you’ve described. No one should have to settle for that with a Dyson. Please connect with us directly via live chat or call support—we’ll be glad to help you get things running smoothly.
Written by a customer while visiting Dyson
Posted by: Judith M
Verified Purchase:Yes
My oriental rugs came back to life. Can’t say enough positive about the machine
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi, thank you so much for contacting Dyson. We truly appreciate you sharing your experience with us. It’s wonderful to hear that your oriental rugs feel revived and that the machine has made such a positive difference for you. Feedback like yours means a lot, and we’re glad to know it’s working so well in your home. Thank you again for taking the time to reach out, and we’re always here if you need anything.
Written by a customer while visiting Dyson
Posted by: Pug lover
Verified Purchase:Yes
Received this for my retirement gift, selected it myself. I love the way it pulls the dirt so well. The cordless vacuum is the best idea ever.
Response from DysonBy Dyson Customer Service, February 7, 2026
Thank you for sharing your experience, and congratulations on your retirement! We are delighted to hear that you are enjoying your new cordless vacuum and that it's living up to your expectations. If you have any questions or need support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist and help you get the most out of your Dyson.
Written by a customer while visiting Dyson
Posted by: NattyPatty
Verified Purchase:Yes
Amazing vacuum!! I can’t believe how strong the suction is. Battery life is long. Love my new vacuum!
Response from DysonBy Dyson Customer Service, February 5, 2026
Thank you so much for your feedback! We are delighted to hear you are enjoying your new vacuum and that the suction power and battery life are impressing you. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Sue P
Verified Purchase:Yes
I really like this vaccum. the V11 is the best of all the models. this is my 4th purchase of vaccums because I want one everywhere for fast access. I love it. they are light and easy to manuver. I received a clip on to keep a couple attachments on the stick as you are vaccuming. that is wonderful. now I have the crevice tool at hand when I need it. Would love it - if it came with a 2ft extension pole for reaching behind things. using the stick for the vaccume head - the ball at the bottom makes it too wide to get behind things. can't wait for that new accessory.
Response from DysonBy Dyson Customer Service, February 4, 2026
Hi there, your loyalty to the Dyson V11 makes our day. Having a vacuum everywhere for fast access is a clever move! The clip-on accessory holder does make a difference glad you find it useful. Thanks for your input about a longer extension, it’s suggestions like this that help us push boundaries. If you need anything else, don’t hesitate to connect with us on live chat or by phone.
Written by a customer while visiting Dyson