Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Customer Rating
5
Perfect product
on July 1, 2023
Posted by: La Mimis
Gender:Female
I am very happy with this vacuum, this product complete my expectation. Easy to handle and it isn’t heavy to use it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
I Regret my purchase of this vacuum
on June 30, 2023
Posted by: MichiganMan
Gender:Male
I have owned this vacuum now for over 2 years and while it was wonderful for the first few months of ownership, I now regret this purchase. After only a few months of use, it constantly goes into a pulsing mode saying its obstructed. I have cleaned the filters and even disassembled the machine to deep clean it multiple times and it goes back to the same pulsing thing within a week. Forget about even trying to use it on max mode which would break it within seconds. This is a useless piece of junk that looks great but cant vacuum.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, July 2, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
The "Rolex" of cordless vacuums
on June 27, 2023
Posted by: Pete180
Gender:Male
2 weeks now and I am thrilled! We have a single level, 1800 square feet, half carpet, half LVP flooring plus 1 Irish Wolfhound. My V11 is fabulous! I feel even more appreciative after using a corded then a cordless competitor stick vacuum. Its like I've earned my way and am now enjoying a first class vacuum experience. The design, the build and the performance are all superb, thanks Dyson!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Not impressed
on June 27, 2023
Posted by: Cleaning fool
Gender:Female
Very dissatisfied with my cordless Dyson, doesn’t hold a charge very long.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 27, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
4
It is great, except when you empty it.
on June 27, 2023
Posted by: Annmer
Gender:Female
I loved my V7 because it was so easy to empty dog hair out of but this one is more difficult and I have to reach my hand in to pull it all out. Other then that this vacuum is fantastic. I love the fact that it tells you how long you have for your battery.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Where have you been my whole life?
on June 22, 2023
Posted by: Deece
Gender:Female
I have bought several top of the line vacuums over the years but my Dyson is by far the best vacuum I have ever used!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Not rated for pets
on June 21, 2023
Posted by: Caren
Gender:Female
Mine constantly is getting clogged with pet hair. I have to take part and clean it after 3 minutes of vacuuming. This one was supposed to be for pets. I will stick with my old 15 yr old dyson animal cored heavy one.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 22, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Essential for pet owners & people with allergies
on June 21, 2023
Posted by: VacuumFan
Gender:Female
[This review was collected as part of a promotion.] I'm picky about vacuums, and I've owned quite a few through the years. This may be my favorite -- even more so than my beloved Dyson "Animal" upright, because of its ease of use, portability and surprisingly powerful engine. As the owner of two large dogs that shed dark hair incessantly, I'm primarily interested in a tool that will pick up all animal hair without clogging or leaving half of them behind. The V11 is the most effective vacuum I've ever tried for this purpose. It may look like a stick vac, but it's as powerful as my larger upright and does a better job at pulling the hair out of carpets and upholstery. It switches easily from floor vac to hand-held model for furniture or car seats, and it does a terrific job of cleaning pet hair and freshening sofas and pillows. Even though I vacuum my carpets and furniture frequently to keep pet hair at bay, everything was noticeably brighter after being vacuumed with the V11. The hair-screw tool is my favorite -- it's particularly effective for handheld removal of pet hair -- but all of the attachments are useful and easy to switch out quickly.
After using the V11 a few times, we also noticed that a family member and frequent visitor seemed to be far less affected by allergies to pet dander, sneezing far less and having no issues with watering eyes during visits. We attribute this to the V11's filtration system, which appears to do a far more effective job of sucking up but not expelling allergens into the air. This was a delightful surprise.
Other features we appreciate: The Motorbar cleaner head is easy to twist, turn and manipulate under furniture and into corners, and it does equally well on carpet and hardwood without damaging the wood. Battery power is more than adequate for typical home use, cleaning six rooms and a hall with reserve power to spare. Emptying the dirt receptacle is far easier than other models I've owned, thanks to the clever design that slides downward and "pushes" dirt out of the chamber. The LCD screen is attractive, well-placed for visibility and handy to keep track of vacuum mode, battery life and other alerts.
The only drawback we noted -- and it's a tiny peeve -- was having to keep our thumb on the start button within the handgrip in order to keep the vacuum running. But that's a small thing, and easy to live with while appreciating all of the other features of this easy-to-operate and easy-to-store machine.
I would recommend this to a friend!
Written by a customer while visiting Dyson