Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Customer Rating
5
Answer To My Prayers
on September 19, 2023
Posted by: Steph628
Gender:Female
The convenience of having the sweeper cordless, always charged on the docking station and ready to roll has made me so happy and efficient! I have used all the attachments and appreciate that a few of them can be clipped on the sweeper pole for easy swapping. The suction is excellent and dumping the canister is so easy and fulfilling, seeing all the dirt I’ve captured. Worth the investment!
I bought this vacuum to replace an older Rainbow Vacuum. I love to vacuum my floors now. It was always such a chore to pull my Rainbow Vac out and add water and plug it up. My Dyson V11 is always ready, all I have to do is take it off the docking station and go. I have 3 levels in my house and it was always so hard to carry my Rainbow Vac upstairs.I would totally recommend this to anyone that is trying to decide if it is for them.
There are not enough words to express the gratitude I have for this vacuum. I’m 63 and on oxygen and the ease I have using this vacuum. I love the lightness of the vacuum. We tested it by vacuuming my daughter’s room with another machine and then used Dyson and the difference was very noticeable.
Bought it couple years ago. I tried several other brands and this one provided best cleaning performance. However it had several issues. First issue was taken care by warranty but later ones, after warranty expired, I bought parts and fixed it myself. It just stopped working so I need to buy another vacuum
No, I would not recommend this to a friend.
Response from DysonBy Amy Buresh, Dyson Expert, September 19, 2023
Hello, this is Amy with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.
We have reached out to you by email, and welcome the opportunity to discuss your available options. I can personally review and discuss available options
Have been wanting this SO long! LOVE that it came with so many attachments AND a stand. BUT--the thing I love most is--I DON'T HAVE TO CUT THE HAIR OFF THE ROLLER!! What a relief! I actually look forward to vacuuming now, and so far my Dyson V11 has exceeded my expectations. Thank you, Dyson, for making this wonderful product.
I've had a Dyson stick vacuum from way back when and have used it frequently. When I saw this model I decided to replace the one I have. Nice upgrades (display, removable battery). AND I'm loving the charging dock that makes it ready at a moments notice!