Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Susie RN
Verified Purchase:Yes
Received a week ago. Have used multiple times and love it! Easy to use. Powerful, great for my needs
Response from DysonBy Dyson Customer Service, February 19, 2026
Thank you for taking the time to share your feedback! We're thrilled to hear you’re loving the power and ease of use from your Dyson and that it’s meeting your needs so well. Reviews like yours make all the difference to us. Knowing our technology delivers real benefits inspires us every day. Thanks again for choosing Dyson and for being part of our community!
Written by a customer while visiting Dyson
Posted by: V11Extra
Verified Purchase:Yes
I am very happy with my Dyson V11. It’s got great suction and light weight. It’s the best vacuum for the price.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 19, 2026
Thank you for your wonderful review! We're glad to hear you're so pleased with your Dyson V11, especially its powerful suction and lightweight feel. Knowing you see it as the best value for the price means a lot to us. We design our machines to deliver exactly this kind of experience, so your feedback is truly appreciated. Thanks again for sharing your thoughts!
Written by a customer while visiting Dyson
Posted by: Wayne
Verified Purchase:Yes
I’ve owned Dyson stick cordless vacuums for the last 1012 years maybe and they keep getting better and better except for this one thing. I preferred the older method of emptying that allowed you to keep the entire vacuum together. You would pull up the top piece the bottom would open up and drop the debris. Now you have to disassemble the vacuum to be able to empty it.
Response from DysonBy Dyson Customer Service, February 19, 2026
Thank you for sharing your feedback with us! We’re glad to hear you’ve enjoyed Dyson cordless vacuums over the years, and we appreciate your loyalty. We understand your preference for the previous bin‑emptying design, and we’ve noted your comments. Feedback like yours helps us continue improving our products.
Written by a customer while visiting Dyson
Posted by: Just Jane
Verified Purchase:Yes
Second Dyson for vacation home…. There’s no comparison, got tired carrying one back and forth….
Response from DysonBy Dyson Customer Service, February 15, 2026
Hello there, thank you for sharing your experience. We absolutely understand, many owners find that having a second Dyson for their vacation home just makes sense. It saves time, effort, and keeps both spaces as clean as you expect. Carrying one back and forth can quickly become inconvenient, so your choice is both practical and popular among our owners. If you need any help setting up or maintaining your new machine, we're here to support you.
Written by a customer while visiting Dyson
Posted by: Elizabeth
Gender:Female
Verified Purchase:Yes
This is my third Dyson purchase, and I am thrilled! I love my two uprights, but this V11 is quickly becoming my favorite. Charges quickly and the charge lasts longer utilizing the variable speeds. Attachments for days. Great purchase, and highly recommended.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 14, 2026
Hi there, thank you for sharing your feedback. We’re delighted to hear you’re thrilled with your V11 and enjoying its quick charging, variable speeds, and versatile attachments—especially as a loyal Dyson owner. If you ever need support or have questions about your machine, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Tracermann
Verified Purchase:Yes
Love love love this newest version. At work we had a big vacuum to lug around twice a day as we have a store dog that sheds (golden) . thank you for making such a great vacuum!!
Response from DysonBy Dyson Customer Service, February 15, 2026
Thank you for sharing your enthusiasm! We are thrilled to hear how well your new Dyson is handling the challenges of a busy workspace—especially with a golden retriever on the team. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We’re always happy to assist.
Written by a customer while visiting Dyson
Posted by: Happy Dyson user
Verified Purchase:Yes
Love the Dyson! I am able to keep up with pet hair!
Response from DysonBy Dyson Customer Service, February 14, 2026
Thank you for your kind words! We are delighted to hear your Dyson is helping you keep up with pet hair. If you have any questions or need support in the future, please do not hesitate to reach out to our chat or voice support team—we are always happy to assist.
Written by a customer while visiting Dyson
Posted by: GAL2
Gender:Male
Verified Purchase:Yes
Suction and battery life are good.
Very difficult to separate the attachments once you put them together.
Very difficult to separate the attachments once you put them together.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 13, 2026
Thank you for sharing your feedback. We are pleased to know you are satisfied with the suction power and battery life of your Dyson V11, as these features are crafted to deliver a thorough and convenient cleaning experience. We regret to hear that separating the attachments has been difficult. Ease of use is a priority for us, and we appreciate you bringing this to our attention. If you would like tips on detaching the tools or need assistance troubleshooting, please contact our chat or voice support team. Your experience helps us improve, and your satisfaction is important to us. Thank you again for your input.
Written by a customer while visiting Dyson