Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Customer Rating
4
Love it! Love it! Love it!
on November 23, 2023
Posted by: Tamjac
Gender:Female
The only reason why I gave it a 4-star was because I wish it had a button start and not a trigger that you gave to hold down.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
good features but I was expecting better battery
on November 22, 2023
Posted by: Tasoulis
Gender:Female
Strong suction and cleans well but the battery doesn't last much and it is a bit heavier than I thought but overall it does it's job.
I would recommend this to a friend!
Response from DysonBy Teanna, November 22, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
V11
on November 22, 2023
Posted by: Pancho2
Gender:Male
Works as good or better than the V8.
Only complaint is that the riser tube must be removed from the canister to empty the canister. But thats ok and a result of the linear design
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great machine
on November 22, 2023
Posted by: Jsf500
Gender:Male
This is our second Dyson stick vacuum. It is much improved from the old one. The motor and suction is powerful.
Wish the casing was narrower, as it doesn’t fit our walls as streamlined as our original model
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great Functionally and Battery Life
on November 21, 2023
Posted by: DHager
Gender:Female
I only have good things to say about the V11 Cordless Vacuum as far as performance and battery life. It works great on my new vinyl floor and I don't have to worry about the transition from the hard floor to the area rugs. It is great for getting under my couch and bed, unlike my other corded vacuum. My only issue I am having is it doesn't come out of the charging station easily and I am a bit worried that one day I am going to rip it out of my wall. I just have to be careful when removing it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
First Dyson
on November 21, 2023
Posted by: Dr V
Gender:Male
I've had my Dyson 11 for 2 months now and I have nothing negative to say. It's worth the money. Easy to charge, easy to use, easy to clean. The battery has good life; about 45 mins on the Medium setting. The suction is amazing. I ask myself, "How could I have ever considered my house clean before making this purchase? The suction on this vacuum is that good.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Dyson 11 is awesome
on November 20, 2023
Posted by: Bobo526
Gender:Female
Have had a few weeks and compared to my Dyson from 7 years ago this model has great performance and lasts I’ve an hour The battery life is phenomenal I have a Corgi who sheds like crazy and this model gets all the Corgi
glitter (until tomorrow)🤩🤩🤩🤩
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Avoid this generation/model. Pulsating
on November 19, 2023
Posted by: Jazzy Jazz
Gender:Male
We have 5 cordless units around the house at the point of use. Used this for touch up with less that 2 weeks of light use. Started pulsating. Chatted with tech support, they said I needed a new filter and had shipped them. In the meantime, I washed the filter that came with it. Still pulsating. I was an automotive air / oil/ fuel filtration engineer in my past life. 2 weeks of light use shouldn’t have clogged the filter to cause a significant restriction for the cyclones. Either the filter design is defective or there is very little allowable pressure drop designed in the system before the unit requires a new filter. I wished I didn’t get this one. I had threw away the packaging since we had no issues with the other cordless units we bought over the years. I’m sure I can work something out with Dyson, but my very time is valuable and I hated spending it on Dyson. I would recommend looking at a different generation rather than this one.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, November 19, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson