Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Customer Rating
1
Refurbished v11 pulsing, clogged with dust
on November 26, 2023
Posted by: HDSYM
Gender:Female
I’m not sure if I had a v10 or v11 animal, but I spent a lot of money on it even refurbished to stop working on me after two years. It pulses because the interior motor is clogged with dust, which shouldn’t be accumulating like it is. I’m very disappointed. I clean the filter often and I’m not sure how to clean the dust out of the actual motor without tearing the whole thing apart. Needless to say, I won’t be buying another Dyson.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, November 26, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
4
Would prefer an off/on switch
on November 26, 2023
Posted by: CDPin CT
Gender:Female
My first stick vacuum. Overall a nice product, however, personally I would prefer an on/off button to the trigger switch which you have to be very careful with, and leaving my finger on the switch to operate cramps my thumb. Otherwise a very nice machine.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Perfect
on November 25, 2023
Posted by: Nick33484
Gender:Male
Makes vacuuming out 2br apt. a breeze! Does great with all the pet hair and regular dust. Powerful, great battery, easy to use!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Awesome Product
on November 25, 2023
Posted by: Zepol766
Gender:Male
[This review was collected as part of a promotion.] Just purchased the V11, what a great product, lightweight and powerful enough for all kinds of uses.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Wonderful
on November 25, 2023
Posted by: ChristaD
Gender:Female
We just bought this, I love it! Easy to use and powerful! The canister is so easy to dump out. All the attachments are fabulous
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Great design, won't stay on
on November 24, 2023
Posted by: 229Lane
Gender:Male
Got this as a gift from family. Went all in with attachments and stand. Love the design of it, ease of operating BUT it doesn't stay on. Symptoms: Pull the trigger, doesn't start, open and close the bin, now it starts but doesn't stay on. Open close again, pull trigger, starts and runs for 10 seconds, maybe less then shuts off again. Keep pulling trigger, get differing times of how long it runs. Tried cleaning the filter and following the manual but nothing seems to work for any length of time. 5 stars if it didn't have this problem.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, November 25, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Finally clean
on November 24, 2023
Posted by: Mengler
Gender:Female
This is the best vacuum I’ve ever owned. After running it over the floors I can walk barefoot, and it feels so clean.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great power source.
on November 24, 2023
Posted by: Mike0620
Gender:Male
This is third version purchased and each one is better than the previous.
I would recommend this to a friend!
Written by a customer while visiting Dyson