Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Ridge
Verified Purchase:Yes
I love Dyson brand and the suction works great. My only thing I don’t like is that you need to remove the “stick” part to empty the container. But the container empties easier than any of the three other version I have had in the past 20 years
Response from DysonBy Dyson Customer Service, February 26, 2026
Thank you for sharing your feedback and for being a loyal Dyson owner. We are pleased to know our suction performance meets your expectations and that our container is easier to empty compared to your previous models. Your comments about removing the stick to empty the container are valuable to us as we strive to improve our products. We appreciate your review and your support. Your experience helps us create better solutions for all Dyson users.
Written by a customer while visiting Dyson
Posted by: Gino
Verified Purchase:Yes
Purchased per recommendation of a family member. I love it! Very powerful and easy to use.
Response from DysonBy Dyson Customer Service, February 26, 2026
Hi there, thank you for sharing such a wonderful review, we’re thrilled to hear that your new Dyson product has been a great choice for you. It’s fantastic that a family recommendation led you to us, and even better to know you’re enjoying the powerful performance and ease of use. Feedback like yours truly inspires us to keep delivering technology that makes everyday tasks simpler and more enjoyable. We appreciate you taking the time to share your experience and are delighted to have you as part of the Dyson community.
Written by a customer while visiting Dyson
Posted by: DiBdu
Gender:Female
Verified Purchase:Yes
Dyson never disappoints! I love my Dyson vacuum cleaner.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 26, 2026
We appreciate your kind words and are delighted that your V11 has lived up to your expectations. Creating vacuums that earn this level of trust and satisfaction is what drives all our innovation. Thanks for sharing your experience and for being part of the Dyson community.
Written by a customer while visiting Dyson
Posted by: LizM
Gender:Female
Verified Purchase:Yes
Absolutely in love with this product. Worth every penny.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for your fantastic review! We're thrilled to hear you’re absolutely in love with your Dyson and feel it’s worth every penny. Knowing our product is making a real difference for you inspires us to keep delivering quality and innovation. Thanks for choosing Dyson and sharing your experience!
Written by a customer while visiting Dyson
Posted by: Dyson
Verified Purchase:Yes
Have had for 3 weeks. Great suction and edging. Many attachments. Only downfalls are that it is heavy and doesn't have a light.
Response from DysonBy Dyson Customer Service, February 22, 2026
Hi, thank you so much for sharing your experience with us, and we appreciate you taking the time to leave this feedback. We’re really glad to hear that you’re enjoying the strong suction, edging performance, and the variety of attachments. It’s always great to know when parts of the machine are working well for you. We also appreciate your input regarding the weight and the absence of a light, and we want to assure you that your comments are valuable as we continue improving our Dyson vacuums. Thank you again for your thoughtful feedback — we’re glad to hear the positives, and we appreciate you sharing the areas where we can do better.
Written by a customer while visiting Dyson
Posted by: Gogo
Verified Purchase:Yes
I no longer own my Dyson. Wasn’t happy at all. I have mostly hardwood floors and some big area rugs. As soon as it hit a rug it stopped spinning. I returned it.
Response from DysonBy Dyson Customer Service, February 19, 2026
Thank you for sharing your honest experience with us. We are truly sorry to hear that your Dyson was not the right fit for your home, especially with the challenges you faced on your rugs. We completely understand how challengign that must have been, and we appreciate you taking the time to let us know. If you ever decide to try Dyson again, or if you would like some guidance on finding a model better suited to your flooring, please know we are always here for you and happy to help with any questions.
Written by a customer while visiting Dyson
Posted by: Wink119
Gender:Female
Verified Purchase:Yes
I can’t rave enough about. I have 3 cats. The amount of fur & dander being vacuumed up is amazing. I am seriously considering buying a second, to have one on each floor.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 19, 2026
We’re delighted our vacuum is living up to your needs and simplifying life with three cats. Managing all that fur and dander is no easy job, and our goal is to make it as effortless as possible for pet owners. Considering a second Dyson for another floor is a brilliant way to keep things clean with less hassle throughout the house.
Written by a customer while visiting Dyson
Posted by: raerae
Gender:Female
Verified Purchase:Yes
I love the power and convenience of this machine. I wish I could lock the power button in place when I am vacuuming because it hurts my arthritic knuckles to hold it down constantly.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 21, 2026
Hi, thank you so much for sharing your experience with us — we truly appreciate your kind words about the power and convenience of your machine. We’re glad to hear it’s been working well for you, and we’re also sorry to learn that holding the power button has been uncomfortable with your arthritis. We completely understand how important ease of use is, and your feedback is incredibly valuable to us. Thank you again for taking the time to let us know; it helps us continue improving our products and support.
Written by a customer while visiting Dyson